HELP me unistall Trial Office Professional 2007

[Cottonwoodian]

I must have deleted or corrupted the unistaller, msexec.exe. I need to
remove the 615mb Trial program and continue using Office 2003. Automatic
nor maual removal will work as the missing file cannot be accessed.

 

[Cottonwoodian]

Thanks for the tip, for reasons I cannot recall System Restore does not work
either - has something to do with an update of XP. However I will check my
external backup drive to see if I have have the working installer on it.

 

[Cottonwoodian]

Demented alright!

I will give the site a try and look into reinstalling.

 

[Cottonwoodian]

FYI. I downloaded and ran the installer cleanup with no apparent results. I
am not going to reinstall XP as I would have to restore all my files from a
backup and that is scary. Microsoft support was kind enough to reply with an
answer after four attempts to get beyound their standard reply to say I could
keep the Trial on my computer if I did not want to but the program. Gee
thanks. Also they gave the simple instructions for installing the new Office
if I should chose to delight them by buying it. He ended by stating "There
is no live phone support during the trial:"

I wish you well in your endevors while I ponder if I should buy an iMac.

Arnold

 

[Patrick Schmid [MVP]]

Use the manual removal steps outlined for the beta version. They work
for the trial as well. You can find a link to the KB on my RTM Issues
page.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

 

[Cottonwoodian]

Hi Patrick, I followed you suggestions last week. Unfortunately the manual
steps do not work in this case because the program cannot find the installer
files. I have spent days with downloading installer files for Microsoft to
no avail. Seems it will not unistall and will not find or replace the
installer files necessary for removal.

Arnold

Use the manual removal steps outlined for the beta version. They work
for the trial as well. You can find a link to the KB on my RTM Issues
page.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

FYI. I downloaded and ran the installer cleanup with no apparent results. I
am not going to reinstall XP as I would have to restore all my files from a
backup and that is scary. Microsoft support was kind enough to reply with an
answer after four attempts to get beyound their standard reply to say I could
keep the Trial on my computer if I did not want to but the program. Gee
thanks. Also they gave the simple instructions for installing the new Office
if I should chose to delight them by buying it. He ended by stating "There
is no live phone support during the trial:"

I wish you well in your endevors while I ponder if I should buy an iMac.

Arnold

 

[Patrick Schmid [MVP]]

That's the first step? Do as much as you can of the first step and then
move on. That you can't do all those files or find them is to be
expected. If the first step were a total success, then setup would have
been able to do it by itself in the first place and you wouldn't have to
use the manual steps.
The registry keys and files outlined in the next steps to delete will
get rid of Office 2007 completely in any case.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

Hi Patrick, I followed you suggestions last week. Unfortunately the manual
steps do not work in this case because the program cannot find the installer
files. I have spent days with downloading installer files for Microsoft to
no avail. Seems it will not unistall and will not find or replace the
installer files necessary for removal.

Arnold

Use the manual removal steps outlined for the beta version. They work
for the trial as well. You can find a link to the KB on my RTM Issues
page.

Patrick Schmid [OneNote MVP]
--------------
http://pschmid.net
***
Office 2007 RTM Issues: http://pschmid.net/blog/2006/11/13/80
***
Customize Office 2007: http://pschmid.net/office2007/customize
RibbonCustomizer Add-In: http://pschmid.net/office2007/ribboncustomizer
OneNote 2007: http://pschmid.net/office2007/onenote
***
Subscribe to my Office 2007 blog: http://pschmid.net/blog/feed

FYI. I downloaded and ran the installer cleanup with no apparent results. I
am not going to reinstall XP as I would have to restore all my files from a
backup and that is scary. Microsoft support was kind enough to reply with an
answer after four attempts to get beyound their standard reply to say I could
keep the Trial on my computer if I did not want to but the program. Gee
thanks. Also they gave the simple instructions for installing the new Office
if I should chose to delight them by buying it. He ended by stating "There
is no live phone support during the trial:"

I wish you well in your endevors while I ponder if I should buy an iMac.

Arnold


:

Demented alright!

I will give the site a try and look into reinstalling.

:

That's how a lot of us learn ;-)

Check out:

http://support.microsoft.com/kb/290301

There you can get a Windows Installer CleanUp utility. It may be worth a
try. Then there's always re-installing Windows...ouch. But if you can't get
System Restore to work, that alone would be a reason to re-install. Maybe the
two problems are related...in some demented way.

Tim

:

I appeciate your help. I have learned a lot I had no idea I would ever have
to know.
The new installer downloaded but would not install on my computer. All
attempts to remover the Trial Office program seem to fail because the
msexec.exe file cannot be found. There is no msi.dll. This even after I
supposedly finished installation of the new installer. It simply did not
take hold.

The system restore program has not worked since I installed SP2 a long time
ago - the message appears that it must be closed before i appears.

Enough for today.

:

That's too bad. You didn't post the exact error message but I'm assuming you
meant "msiexec.exe". Try this:

Go to:
http://service1.symantec.com/SUPPOR...sf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=

That page has instructions for reinstalling the MS Windows installer. It
covers the various flavors of Windows. Just follow the instructions.

After that I suggest you investigate why System Restore is not working for
you (it may just be turned off). That is a very useful feature of Windows and
has helped me out of several jams when normally I would have had to
re-install Windows.

Tim


:

Unfortunately my backup does not go back far enough. I will have to find
another answer.

:

Thanks for the tip, for reasons I cannot recall System Restore does not work
either - has something to do with an update of XP. However I will check my
external backup drive to see if I have have the working installer on it.

:

Bummer...if you are running at least Windows XP, a quick fix might be to use
System Restore to set it back to a time when the uninstaller worked.

Good luck.

Tim


:

I must have deleted or corrupted the unistaller, msexec.exe. I need to
remove the 615mb Trial program and continue using Office 2003. Automatic
nor maual removal will work as the missing file cannot be accessed.

 

[Gyorgy Moldova [MVP]]

which file is missing?

if it misses the trial install kit, you should run setup from the trial cd
and hit repair before attempting to uninstall the app as it will rebuild the
install cache

hth
g

 

[Ben Total]

I have a similar problem--unable to uninstall the Microsoft Office
Professional 2007 in my Windows Vista Home Premium Control Panel. I just get
the message "Setup cannot continue because a required file is either
corrupted or not available. Run setup again from the original source disc or
download location." I do not have the disk or source anymore. I am not
too computer literate--could you pls give me a step by step instruction on
how to remove it. Thanks.

 

[Peter Foldes]

Ben

Try the following

http://support.microsoft.com/kb/928218

--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

 

[DL]

Presumably a trial version? if not once uninstalled is gone forever, as is
any means of recovery if it was a paid for version.
http://support.microsoft.com/kb/928218/en-us