Help Please - Entourage will o longer quit?????????

R

Robin Jackson

Hi

I have had Entourage 2004 working fine for a couple of weeks now.

Yesterday it started playing up.

When I quit Entourage the main Window disappears but the progress window
stays in focus, the menu's all dim and the name Entourage gets highlighted.

And there it stays, hogging CPU and not doing anything.

I have no idea why this should have suddenly happened.

Any ideas please?

Robin
 
C

Corentin Cras-Méneur

Robin Jackson said:
Hi
Click to expand...

Hi Robin,
I have had Entourage 2004 working fine for a couple of weeks now.

Yesterday it started playing up.

When I quit Entourage the main Window disappears but the progress window
stays in focus, the menu's all dim and the name Entourage gets highlighted.

And there it stays, hogging CPU and not doing anything.

I have no idea why this should have suddenly happened.
Click to expand...

Do you have an Exchange account ?? Sometime the application attempts to
synchronize on quit and it takes an EXTREMELY long time...

Corentin
 
R

Robin Jackson

Hi Robin,


Do you have an Exchange account ?? Sometime the application attempts to
synchronize on quit and it takes an EXTREMELY long time...
Click to expand...

Funnily enough I do and cannot get it to work properly.

How do I disable this without deleting it?

Robin
 
C

Corentin Cras-Méneur

Robin Jackson said:
Funnily enough I do and cannot get it to work properly.

How do I disable this without deleting it?
Click to expand...


The problem is that the mesages are only stored in a sort of cache. If
you remove the Exchange account, the messages will all need to be
reimported next time you re-create it.

Corentin
 
R

Robin Jackson

Well that is not a problem.

I have not been able to get any Exchange messages since upgrading from
Entourage X.

I just don't want to lose all the account details for the time when my IT
department finally upgrade from Exchange 5.5 to 2003.

Robin
 
C

Corentin Cras-Méneur

Robin Jackson said:
Well that is not a problem.

I have not been able to get any Exchange messages since upgrading from
Entourage X.
Click to expand...

Interesting... Entourage X used IMAP for mail whereas 2004 uses WebDAV.
You should try putting the address of the OWA server like that:
http://my.server.com/exchange as the address of the server.

If no matter what you cannot manage to get it to work, you can still
connect to the server using an IMAP setup (but you won;t be able to sync
calendar and address book).
I just don't want to lose all the account details for the time when my IT
department finally upgrade from Exchange 5.5 to 2003.
Click to expand...

I see what you mean. In my case, I had to migrate from one server to the
other. All e-mails had to be re-downloaded but in the meanwhile I still
had the rest (addresses, tasks, calendar, signatures...).

Corentin
 
R

Robin Jackson

My IT group is so anti Mac they will give very little if ANY help.

We are still on a VERY old version of Exchange which I don't think supports
WebDAV and I am not sure my IT group would know if I asked them.

The ONLY comment I ever get is 'well if you had a PC it would just work'.

Robin
 
C

Corentin Cras-Méneur

Hi Robin,
My IT group is so anti Mac they will give very little if ANY help.

We are still on a VERY old version of Exchange which I don't think supports
WebDAV and I am not sure my IT group would know if I asked them.
Click to expand...

I see. You are probably under Exchange 5.5. No WebDAV for you then. You
have to setup your account as an IMAP account. You can still query the
GAL settings up a Directory Service (LDAP) - providing LDAP is enabled.
The ONLY comment I ever get is 'well if you had a PC it would just work'.
Click to expand...

I love these guys :-> I've seen many others like that... I find it so
narrow-minded :-\
They should thank you for not bothering them every 5 minutes with
viruses and hackers (we have a lot of problems like that on the PCs
here): "If you all had Macs you wouldn't have viruses, spyware/malware
and hackers the way you do now" :->>


Corentin
 
R

Robin Jackson

True

Nor would we need as many of them which is where they see the downside to
the argument. :eek:)

Robin
 
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