HELP Please with Entourage

P

podarazzi

My Entourage recently started giving me the following error message
when I open it. I've tried everything from uninstalling &
reinstalling. How do I fix this? Please help.

"This identity cannot be opened with this version of Entourage."

Thank you.
 
D

Diane Ross

My Entourage recently started giving me the following error message
when I open it. I've tried everything from uninstalling &
reinstalling. How do I fix this? Please help.

"This identity cannot be opened with this version of Entourage."

Thank you.
Click to expand...

"This Identity Cannot Be Opened With This Version of Entourage"
This message usually means, for example, that Entourage is at 11.0, but the
saved database was saved in Entourage 11.2. Since there was a database
format change in there, Ent 11.0 cannot open a database saved in Ent 11.2.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
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