Help? What is "background save"?

[Jo]

Hello, I'm desperate. Word seems to be crashing more often on me, so I usually am diligent in hitting the "save" icon every five seconds. But I'm on deadline and have been up all night. I got caught up writing a paragraph and didn't hit save. That little box came on saying ".exe has generated errors and is closing the program" or whatever and I hit save as fast as I could. At the bottom was a bar showing the saving process with a line that said "background save" and the little office assistant was putting a folder in a filing cabinet. Can someone please tell me how and where to find this "saved" copy since Word told me it was in "background save." Thank you very much

J

 

[Graham Mayor]

There is no automatic save option in Word. You will have only the last saved
version if autorecover does not recover the document.
See http://www.gmayor.com/automatically_backup.htm

Word should not be crashing like this. You should find out why it is doing
so.
The temporary files left behind by earlier crashes are not helping so get
rid of those first - see
http://www.gmayor.com/what_to_do_when_word_crashes.htm

Crashes are usually caused by external factors. Favourites are corrupt
documents, corrupt templates especially the normal.dot template, and badly
written or inappropriate versions of add-ins. Norton AV plug-in, the Winfax
Add-in and Acrobat's add-in are frequent problem causeers, but they are not
the only ones.

Rename normal.dot to oldnormal.dot and remove any add-ins from the Office
and Word start-up folders and uncheck the Office plug-in option from Norton
AV and you may be getting somewhere.

--
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Graham Mayor - Word MVP
E-mail (e-mail address removed)
Web site www.gmayor.com
Word MVP web site www.mvps.org/word
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[Suzanne S. Barnhill]

In addition to the articles Graham referred you to, see
http://word.mvps.org/faqs/general/AutomaticSave.htm