The Helvetica font is not included with Word. Copyright issues aside,
you can copy the .ttf file for Helvetica from the C:\Windows\Fonts
folder of a computer that has that font, put it in the corresponding
folder in your computer, reboot, and you will have Helvetica too.
Won't necessarily be a ttf file. If the office has gone to the trouble of
getting a good version, it might be an .otf
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