J
John McCauley
Entourage 2004 with new service pack plus new Exchange 2003 server.
I can laugh at this because I did it to a new, in-testing phase Exchange
server but I'm disturbed that I, a highly experienced sysadmin (though a
novice Exchange admin), could do this at all.
I created a public folder calendar store of which I was the owner. The other
testers spent a few days populating a group calendar and every day or two I
checked it to see how it was working. So last week I checked in and for some
reason an event was not showing up that I knew got added. The Sync Now
command did not get it to show up either. So I saw that Empty Cache command
tempting me. That's the ticket, I'll empty the cache and get a fresh sync
from the server. I selected the command, noticed a odd warning message, said
BAH! do it. Presto! The entire public calendar was cleared! W T F?
I went back and re-created the scenario and this time read carefully the
message "Emptying the cache replaces the contents of the folder with the
latest items from the Exchange server." Well I beg to differ. Those calendar
items I saw on my client were most definitely on the Exchange server. They
had been for days. That command wiped all the events in that public calendar
off the 2003 server.
Here are more observations:
I added some items to the public folder, selected Sync Now, and then
selected Empty Cache. This time all events briefly vanished and within a
second were re-added. Just as I expected.
I created a new public folder calendar, added some items and immediately
selected Empty Cache. Again same, brief flash and then everything still
there.
I just can't seem to duplicate the scenario since that day even though I
could do so that morning.
Any ideas what happened that day?
JM
I can laugh at this because I did it to a new, in-testing phase Exchange
server but I'm disturbed that I, a highly experienced sysadmin (though a
novice Exchange admin), could do this at all.
I created a public folder calendar store of which I was the owner. The other
testers spent a few days populating a group calendar and every day or two I
checked it to see how it was working. So last week I checked in and for some
reason an event was not showing up that I knew got added. The Sync Now
command did not get it to show up either. So I saw that Empty Cache command
tempting me. That's the ticket, I'll empty the cache and get a fresh sync
from the server. I selected the command, noticed a odd warning message, said
BAH! do it. Presto! The entire public calendar was cleared! W T F?
I went back and re-created the scenario and this time read carefully the
message "Emptying the cache replaces the contents of the folder with the
latest items from the Exchange server." Well I beg to differ. Those calendar
items I saw on my client were most definitely on the Exchange server. They
had been for days. That command wiped all the events in that public calendar
off the 2003 server.
Here are more observations:
I added some items to the public folder, selected Sync Now, and then
selected Empty Cache. This time all events briefly vanished and within a
second were re-added. Just as I expected.
I created a new public folder calendar, added some items and immediately
selected Empty Cache. Again same, brief flash and then everything still
there.
I just can't seem to duplicate the scenario since that day even though I
could do so that morning.
Any ideas what happened that day?
JM