Hot Sync Manager Quitting on Entourage X Sync

M

Michael C.

I have never successfully hot synced my Palm Pilot (previously IIIxe
model and now the M130 model) with Entourage X. It begins like it's
going to happen and then I get the "Conduit Manager has unexpectedly
quit........." message and the calendar(datebook) does not sync up to
my Palm device.

I have checked the Conduit Folder so that it only includes MS Entourage
Conduit and have checked the settings for the conduit in Hot Sync
Manager. Am running Mac OS X v10.2.8, Entourage Xv10.1.4, and
Palm Desktop 4.1 with latest Handheld Sync Installer from MicroSoft.

Any help would be greatly appreciated.
 
B

Barry N. Wainwright

I have never successfully hot synced my Palm Pilot (previously IIIxe
model and now the M130 model) with Entourage X. It begins like it's
going to happen and then I get the "Conduit Manager has unexpectedly
quit........." message and the calendar(datebook) does not sync up to
my Palm device.

I have checked the Conduit Folder so that it only includes MS Entourage
Conduit and have checked the settings for the conduit in Hot Sync
Manager. Am running Mac OS X v10.2.8, Entourage Xv10.1.4, and
Palm Desktop 4.1 with latest Handheld Sync Installer from MicroSoft.

Any help would be greatly appreciated.


There is a known issue if your address book contains repeating events
without an end date specified. Check that this does not apply in your case.

Failing that, do a first sync with 'entourage overwrites handheld' set in
the conduit options. The palm database seems fairly prone to corruption and
this will replace it with a fresh copy (you lose whatever was in the palm
database of course)

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Seen the Entourage FAQ pages? - Check them out:
<http://www.entourage.mvps.org/toc.html>

Please post responses to this newsgroup. If I ask you to contact me
off-list, remove '.INVALID' from email address before replying.
 
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