HotSync

S

Sam Elowitch

Am I alone in this, or is the Entourage HotSync to Palm problem driving a
lot of people bananas? Are you all having Conduit Manager crash during the
syncing of your calendar? What is being done about this?

I've sometimes been told to eliminate non-terminating repeating events, but
my feeling is that if you can do it in either Entourage or on your Palm,
neither one should choke on what you've done in the other.

With all of those darned updates to Entourage and the long-awaited debut of
Microsoft's Entourage conduit for Palm, you'd think they'd have ironed out
this very significant problem by now.

-Sam
 
B

Barry Wainwright

I've sometimes been told to eliminate non-terminating repeating events, but
my feeling is that if you can do it in either Entourage or on your Palm,
neither one should choke on what you've done in the other.
Click to expand...

Has removing events without end date solved the crashing? This is a known
limitation of the Palm OS, not something that is wholly within MS's control.
Should MS remove this functionality from Entourage for the sake of the
minority of users who sync to a palm?
 
S

Sam Elowitch

Has removing events without end date solved the crashing? This is a known
limitation of the Palm OS, not something that is wholly within MS's control.
Should MS remove this functionality from Entourage for the sake of the
minority of users who sync to a palm?
Click to expand...

Who said anything about "removing this functionality from Entourage"? On the
other hand, making the blasted thing work would have been nice. I guess
that's just too much to ask!

Anyway, I found an imperfect solution:

1. Record all new calendar events on paper or elsewhere.
2. With the HotSync Manager, set all Entourage sub-conduits (Address Book,
Memos, Notes) to sync except for the Calendar.
3. HotSync (this worked fine); apparently Conduit Manager was was choking on
some of the calendar data on my Palm.
4. Perform a hard reset on the Palm.
5. Reset Entourage conduit to HotSync the calendar from now on.

Everything works fine now, thank Heavens.

-Sam
 
B

Barry Wainwright

4. Perform a hard reset on the Palm.
5. Reset Entourage conduit to HotSync the calendar from now on.

Everything works fine now, thank Heavens.
Click to expand...

Which indicates that the problem was a corrupt event on the Palm, not in
entourage.

As I suggested initially, not in MS's remit!
 
T

Thom Franklin

Check my latest posting!

Subject: FIXED! Re: Conduit Manager Fails - How to De-Corrupt Identity Data
Beyond Advanced Rebuild?

Good luck!!

Thom
 
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