How correct Office Pr2003 install error 1402, prevent rollback?

[David Kol]

Setting up Office Pro 2003 Upgrade (from Office 2000), I get (this may not be
exact verbatum) "Error 1402 Unknown. Cannot open Machine Key\Microsoft\Excel
2000\Message Handler\Icon."
"Verify that you have sufficient permissions."
I can access the right key in Regedit, and reset its value either to HTML or
to unknown Default. Either way, when I click OK, it rolls back the whole
instalation.

 

[ANONYMOUS]

This error is common when you install Office 2000. Microsoft has issued
a workaround for this. I suggest read this if it helps:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q236427&

I can see that you are installing Office 2003 but have a look at the
article if it helps.

hth

 

[ANONYMOUS]

This error is common when you install Office 2000. Microsoft has issued
a workaround for this. I suggest read this if it helps:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q236427&

I can see that you are installing Office 2003 but have a look at the
article if it helps.

hth

 

[ANONYMOUS]

This error is common when you install Office 2000. Microsoft has issued
a workaround for this. I suggest read this if it helps:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q236427&

I can see that you are installing Office 2003 but have a look at the
article if it helps.

hth

 

[ANONYMOUS]

This error is common when you install Office 2000. Microsoft has issued
a workaround for this. I suggest read this if it helps:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q236427&

I can see that you are installing Office 2003 but have a look at the
article if it helps.

hth

 

[ANONYMOUS]

This error is common when you install Office 2000. Microsoft has issued
a workaround for this. I suggest read this if it helps:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q236427&

I can see that you are installing Office 2003 but have a look at the
article if it helps.

hth

 

[ANONYMOUS]

This error is common when you install Office 2000. Microsoft has issued
a workaround for this. I suggest read this if it helps:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q236427&

I can see that you are installing Office 2003 but have a look at the
article if it helps.

hth

 

[ANONYMOUS]

This error is common when you install Office 2000. Microsoft has issued
a workaround for this. I suggest read this if it helps:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q236427&

I can see that you are installing Office 2003 but have a look at the
article if it helps.

hth

 

[ANONYMOUS]

This error is common when you install Office 2000. Microsoft has issued
a workaround for this. I suggest read this if it helps:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q236427&

I can see that you are installing Office 2003 but have a look at the
article if it helps.

hth

 

[ANONYMOUS]

This error is common when you install Office 2000. Microsoft has issued
a workaround for this. I suggest read this if it helps:

http://support.microsoft.com/default.aspx?scid=KB;EN-US;Q236427&

I can see that you are installing Office 2003 but have a look at the
article if it helps.

hth

 

[David Kol]

Thanks! You are right about the relevance of office 2000. Since I am
upgrading to 2003 from it, I get to have the same problems as if that were
what I was installoing it I don't haveregscan because I use XP. And I am the
sole user-administrator.

Meanwhile, this ended up causing me tyo do a full system restore, and the
partitiond were gone so it wiped both C and D. I haven't gotten back to the
level where I'm installing Office yet. I think I'll try to take advantage of
the fact that Office 2000 is gone and go straight to 2003, if it will let me.
I think maybe I can prove my eligability by inserting the Office 2000 CD when
asked, instead of actually installing it to upgrade it.

If not, the best advice I've found is to reset the permissions in regedit
(rather than mess with Keys), so I'll try that.

 

[David Kol]

Thanks! You are right about the relevance of office 2000. Since I am
upgrading to 2003 from it, I get to have the same problems as if that were
what I was installoing it I don't haveregscan because I use XP. And I am the
sole user-administrator.

Meanwhile, this ended up causing me tyo do a full system restore, and the
partitiond were gone so it wiped both C and D. I haven't gotten back to the
level where I'm installing Office yet. I think I'll try to take advantage of
the fact that Office 2000 is gone and go straight to 2003, if it will let me.
I think maybe I can prove my eligability by inserting the Office 2000 CD when
asked, instead of actually installing it to upgrade it.

If not, the best advice I've found is to reset the permissions in regedit
(rather than mess with Keys), so I'll try that.

 

[David Kol]

Thanks! You are right about the relevance of office 2000. Since I am
upgrading to 2003 from it, I get to have the same problems as if that were
what I was installoing it I don't haveregscan because I use XP. And I am the
sole user-administrator.

Meanwhile, this ended up causing me tyo do a full system restore, and the
partitiond were gone so it wiped both C and D. I haven't gotten back to the
level where I'm installing Office yet. I think I'll try to take advantage of
the fact that Office 2000 is gone and go straight to 2003, if it will let me.
I think maybe I can prove my eligability by inserting the Office 2000 CD when
asked, instead of actually installing it to upgrade it.

If not, the best advice I've found is to reset the permissions in regedit
(rather than mess with Keys), so I'll try that.

 

[David Kol]

Thanks! You are right about the relevance of office 2000. Since I am
upgrading to 2003 from it, I get to have the same problems as if that were
what I was installoing it I don't haveregscan because I use XP. And I am the
sole user-administrator.

Meanwhile, this ended up causing me tyo do a full system restore, and the
partitiond were gone so it wiped both C and D. I haven't gotten back to the
level where I'm installing Office yet. I think I'll try to take advantage of
the fact that Office 2000 is gone and go straight to 2003, if it will let me.
I think maybe I can prove my eligability by inserting the Office 2000 CD when
asked, instead of actually installing it to upgrade it.

If not, the best advice I've found is to reset the permissions in regedit
(rather than mess with Keys), so I'll try that.

 

[David Kol]

Thanks! You are right about the relevance of office 2000. Since I am
upgrading to 2003 from it, I get to have the same problems as if that were
what I was installoing it I don't haveregscan because I use XP. And I am the
sole user-administrator.

Meanwhile, this ended up causing me tyo do a full system restore, and the
partitiond were gone so it wiped both C and D. I haven't gotten back to the
level where I'm installing Office yet. I think I'll try to take advantage of
the fact that Office 2000 is gone and go straight to 2003, if it will let me.
I think maybe I can prove my eligability by inserting the Office 2000 CD when
asked, instead of actually installing it to upgrade it.

If not, the best advice I've found is to reset the permissions in regedit
(rather than mess with Keys), so I'll try that.

 

[David Kol]

Thanks! You are right about the relevance of office 2000. Since I am
upgrading to 2003 from it, I get to have the same problems as if that were
what I was installoing it I don't haveregscan because I use XP. And I am the
sole user-administrator.

Meanwhile, this ended up causing me tyo do a full system restore, and the
partitiond were gone so it wiped both C and D. I haven't gotten back to the
level where I'm installing Office yet. I think I'll try to take advantage of
the fact that Office 2000 is gone and go straight to 2003, if it will let me.
I think maybe I can prove my eligability by inserting the Office 2000 CD when
asked, instead of actually installing it to upgrade it.

If not, the best advice I've found is to reset the permissions in regedit
(rather than mess with Keys), so I'll try that.

 

[David Kol]

Thanks! You are right about the relevance of office 2000. Since I am
upgrading to 2003 from it, I get to have the same problems as if that were
what I was installoing it I don't haveregscan because I use XP. And I am the
sole user-administrator.

Meanwhile, this ended up causing me tyo do a full system restore, and the
partitiond were gone so it wiped both C and D. I haven't gotten back to the
level where I'm installing Office yet. I think I'll try to take advantage of
the fact that Office 2000 is gone and go straight to 2003, if it will let me.
I think maybe I can prove my eligability by inserting the Office 2000 CD when
asked, instead of actually installing it to upgrade it.

If not, the best advice I've found is to reset the permissions in regedit
(rather than mess with Keys), so I'll try that.

 

[David Kol]

Thanks! You are right about the relevance of office 2000. Since I am
upgrading to 2003 from it, I get to have the same problems as if that were
what I was installoing it I don't haveregscan because I use XP. And I am the
sole user-administrator.

Meanwhile, this ended up causing me tyo do a full system restore, and the
partitiond were gone so it wiped both C and D. I haven't gotten back to the
level where I'm installing Office yet. I think I'll try to take advantage of
the fact that Office 2000 is gone and go straight to 2003, if it will let me.
I think maybe I can prove my eligability by inserting the Office 2000 CD when
asked, instead of actually installing it to upgrade it.

If not, the best advice I've found is to reset the permissions in regedit
(rather than mess with Keys), so I'll try that.

 

[David Kol]

Thanks! You are right about the relevance of office 2000. Since I am
upgrading to 2003 from it, I get to have the same problems as if that were
what I was installoing it I don't haveregscan because I use XP. And I am the
sole user-administrator.

Meanwhile, this ended up causing me tyo do a full system restore, and the
partitiond were gone so it wiped both C and D. I haven't gotten back to the
level where I'm installing Office yet. I think I'll try to take advantage of
the fact that Office 2000 is gone and go straight to 2003, if it will let me.
I think maybe I can prove my eligability by inserting the Office 2000 CD when
asked, instead of actually installing it to upgrade it.

If not, the best advice I've found is to reset the permissions in regedit
(rather than mess with Keys), so I'll try that.