How do I keep copies of ALL sent e-mail?

P

Preacher

I had Apple Mail sent to keep copies of all of the mail I sent, but
Entourage is apparently deleting these after 2 weeks. How can I change
this setting?
 
D

Diane Ross

I had Apple Mail sent to keep copies of all of the mail I sent, but
Entourage is apparently deleting these after 2 weeks. How can I change
this setting?
Click to expand...

Is this a POP or IMAP account?

Normally, Entourage sends your POP sent messages to the Sent Items folder.
There is no schedule to delete these. You should check your Schedules to see
if you have sent items set to delete.
 
P

Preacher

Diane Ross said:
Is this a POP or IMAP account?

Normally, Entourage sends your POP sent messages to the Sent Items folder.
There is no schedule to delete these. You should check your Schedules to see
if you have sent items set to delete.
Click to expand...

Thanks. I did check the schedule, and they were not set to delete. Turns
out that I switched from Apple Mail just two weeks ago, so all of the
sent mail from before is in an imported folder rather than the standard
'sent' folder. Duh.

I appreciate your response.
 
D

Diane Ross

Thanks. I did check the schedule, and they were not set to delete. Turns
out that I switched from Apple Mail just two weeks ago, so all of the
sent mail from before is in an imported folder rather than the standard
'sent' folder. Duh.
Click to expand...

No problem. We all have our duh moments.

Frequently new Entourage users loose some/all their mail in the folders
because they have selected Flagged only or Unread only under View.

Look over the most popular FAQs and it will save you a lot of time.

<http://www.entourage.mvps.org/faq/top_faqs.html>
 
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