How do I programme a pause in a number dialed from contacts?

[Ken Bailey]

I use tele conferencing a lot. To log on I dial a national number, wait for
an answer, then dial in a PIN. Is it possible to programme a pause in the
number dialled from Outlook contacts, in the same way as you can on most
phones?

 

[Sue Mosher [MVP-Outlook]]

You do this not in Outlook, but in your dialing properties for Windows. Use
the Phone and Modem applet in Control Panel. A comma is a 2-second pause.

 

[Ken Bailey]

Thanks Sue. I'm not sure what you intended me to do in control panel. I
couldn't find any reference to dialling pauses. However, I tried commas in
the dialing string in Outlook and it works fine. Many thanks.

Ken

 

[Ken Bailey]

Thanks Sue. Commas in the Outlook Contacts phone number work fine. I didn't
have to do anything in control panel.

Ken.

 

[Sue Mosher [MVP-Outlook]]

If you store phone numbers properly in Outlook in canonical format (+x (yyy)
zzz-zzzz) then Outlook will use your Windows dialing properties to dial the
number and properly add any pauses, credit card codes, etc. Maybe I
misinterpreted your question. I thought you were asking how to set that up.

--
Sue Mosher, Outlook MVP
Author of
Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers

 

[timbrownsc]

I have a similar problem, using a PPC phone.

How do I program a HARD pause into outlook. the first number needs to be
answered, then the rest of the numbers can flow easily with timed pauses. But
I need to wait until the first number is answered by an automated system
before I can start the rest of the chain of events.

Most "regular" phones allow you to put a pound sign (#) for a hard pause,
then commas (,) for soft or timed pauses. Does outlook have a similar feature?

thanks in advance