how do I recall a sent message so the user doesn't read it

[kashiefa]

Yep, I sent something I shouldn't have. How do I recall this message? I know it can be done because someone did this to me before, asking me if I would allow something to be resent. Thanks

 

[Richard Wagstaff]

I've just copied this from the help file!

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This feature requires you to be using a Microsoft Exchange Server e-mail
account.

You can recall or replace a message only if its recipient is logged on and
using Microsoft Outlook and has not read the message or moved it from their
Inbox.

1.. In Mail, in the Navigation Pane (Navigation Pane: The column on the
left side of the Outlook window that includes panes such as Shortcuts or
Mail and the shortcuts or folders within each pane. Click a folder to show
the items in the folder.), click Sent Items.
2.. Open the message you want to recall or replace.
3.. In the message window, on the Actions menu, click Recall This Message.
Note This command does not appear unless you are using an Exchange e-mail
account.

4.. Do one of the following:
Recall the message

1.. Click Delete unread copies of this message.
2.. To be notified about the success of the recall or replacement for
each recipient, select the Tell me if recall succeeds or fails for each
recipient check box.
Replace the message

1.. Click Delete unread copies and replace with a new message.

2.. To be notified about the success of the recall or replacement for
each recipient, select the Tell me if recall succeeds or fails for each
recipient check box.

3.. Click OK, and then type a new message.

Note To replace a message, you must send a new one. If you do not send the
new item (item: An item is the basic element that holds information in
Outlook (similar to a file in other programs). Items include e-mail
messages, appointments, contacts, tasks, journal entries, notes, posted
items, and documents.), the original message is still recalled

Yep, I sent something I shouldn't have. How do I recall this message? I

know it can be done because someone did this to me before, asking me if I
would allow something to be resent. Thanks

 

[*Vanguard*]

"Richard Wagstaff" said in news:[email protected]:

I've just copied this from the help file!

Show All
Hide All
This feature requires you to be using a Microsoft Exchange Server
e-mail account.

You can recall or replace a message only if its recipient is logged
on and using Microsoft Outlook and has not read the message or moved
it from their Inbox.

1.. In Mail, in the Navigation Pane (Navigation Pane: The column on
the left side of the Outlook window that includes panes such as
Shortcuts or Mail and the shortcuts or folders within each pane.
Click a folder to show the items in the folder.), click Sent Items.
2.. Open the message you want to recall or replace.
3.. In the message window, on the Actions menu, click Recall This
Message. Note This command does not appear unless you are using an
Exchange e-mail account.

4.. Do one of the following:
Recall the message

1.. Click Delete unread copies of this message.
2.. To be notified about the success of the recall or replacement
for each recipient, select the Tell me if recall succeeds or fails
for each recipient check box.
Replace the message

1.. Click Delete unread copies and replace with a new message.

2.. To be notified about the success of the recall or replacement
for each recipient, select the Tell me if recall succeeds or fails
for each recipient check box.

3.. Click OK, and then type a new message.

Note To replace a message, you must send a new one. If you do not
send the new item (item: An item is the basic element that holds
information in Outlook (similar to a file in other programs). Items
include e-mail messages, appointments, contacts, tasks, journal
entries, notes, posted items, and documents.), the original message
is still recalled


know it can be done because someone did this to me before, asking me
if I would allow something to be resent. Thanks

Only works if the user is connecting to Exchange as their mail server. When
using SMTP, Outlook will compose a special message to the recipient. The
recipient receives the e-mail and the instructions within the special
message that point to the prior message say to delete that prior message.
Doesn't work if the recipient isn't using Outlook. Doesn't work if the
recipient sorts their Inbox in reverse order (so older messages show first)
since the prior message will end up getting opened before opening the
"recall" special message (whose instructions don't execute until that
message gets opened). So recall rarely works. Even under Exchange the
recall function isn't reliable.

If you have a recurring problem of composing questionable messages, disable
the option to send immediately and instead wait a couple hours to later send
all e-mails you have compose in that period. Once it gets out, it's out of
your control.

 

[kashiefa]

Thanks for the input. I'm going to give it a try. Thank goodness it's a holiday today! If it doesn't work, then I guess I'll just have to learn to live with the fact that I've now become just one more horror story of e-mail!