How do I report this bug to Microsoft?

[Dennis Jones]

Hi there,

I posted this bug about a month ago is this newgroup and thought I had a
workaround. I don't. The workaround does not work.

Essentially, with Word XP (SP1 and SP3) if, in code, you:
- intercept a keystroke (e.g. Tab)
- select some text (I found the problem only showed by selecting text from
the10th paragraph on)
- display some text on the status bar
Word will ignore the first keystoke. My workaround was to use SendKeys to
send the first keystroke (I was going to use Esc) but that keystroke removes
the status bar text ... catch-22.

Here are the steps to reproduce the bug. How do I submit this to Microsoft
so that it will be fixed (at some point in the future)?

Thanks, Dennis

**************************************

1. In Word XP, create a new document and enter in at least 10 paragraphs of
text.
2 Add a module with these procedures:

Public Sub Setup()
CustomizationContext = ActiveDocument
With KeyBindings
.ClearAll
.Add wdKeyCategoryMacro, "Testeroo", BuildKeyCode(wdKeyTab)
End With
End Sub

Sub Testeroo()
StatusBar = "Some Text"
ActiveDocument.Paragraphs(10).Range.Select
End Sub

3. Run the Setup sub.
4. In the document, press Tab. Paragraph 10 is selected.
5. Type a single letter ... nothing happens. If you continue to type, all
subsequent characters are entered normally.

NOTE: For me, this bug does not appear for paragraphs 1 through 9! Only from
10 onward! Some users have reported that this bug shows up in all
paragraphs)

 

[Jean-Guy Marcil]

Bonjour,

Dans son message, < Dennis Jones > écrivait :
In this message, < Dennis Jones > wrote:

|| Hi there,
||
|| I posted this bug about a month ago is this newgroup and thought I had a
|| workaround. I don't. The workaround does not work.
||
|| Essentially, with Word XP (SP1 and SP3) if, in code, you:
|| - intercept a keystroke (e.g. Tab)
|| - select some text (I found the problem only showed by selecting text
from
|| the10th paragraph on)
|| - display some text on the status bar
|| Word will ignore the first keystoke. My workaround was to use SendKeys to
|| send the first keystroke (I was going to use Esc) but that keystroke
removes
|| the status bar text ... catch-22.
||
|| Here are the steps to reproduce the bug. How do I submit this to
Microsoft
|| so that it will be fixed (at some point in the future)?
||
|| Thanks, Dennis
||
|| **************************************
||
|| 1. In Word XP, create a new document and enter in at least 10 paragraphs
of
|| text.
|| 2 Add a module with these procedures:
||
|| Public Sub Setup()
|| CustomizationContext = ActiveDocument
|| With KeyBindings
|| .ClearAll
|| .Add wdKeyCategoryMacro, "Testeroo", BuildKeyCode(wdKeyTab)
|| End With
|| End Sub
||
|| Sub Testeroo()
|| StatusBar = "Some Text"
|| ActiveDocument.Paragraphs(10).Range.Select
|| End Sub
||
|| 3. Run the Setup sub.
|| 4. In the document, press Tab. Paragraph 10 is selected.
|| 5. Type a single letter ... nothing happens. If you continue to type, all
|| subsequent characters are entered normally.
||
|| NOTE: For me, this bug does not appear for paragraphs 1 through 9! Only
from
|| 10 onward! Some users have reported that this bug shows up in all
|| paragraphs)

Works fine here (Word XP SP1).
I guess there is something on your system that causes this "bug".
Or maybe it is the other way around?

--
Salut!
_______________________________________
Jean-Guy Marcil - Word MVP
(e-mail address removed)
Word MVP site: http://www.word.mvps.org

 

[Dennis Jones]

Merci Jean-Guy!

I have confirmation on at least 4 different systems that this is a problem.
However, it does seem to act a little differently on each system (one has it
happening on any paragraph ... not just from paragraph 10 onward). I have no
idea what variables are responsible but I feel pretty safe in saying that it
is a bug.

Dennis

 

[Jean-Guy Marcil]

Bonjour,

Dans son message, < Dennis Jones > écrivait :
In this message, < Dennis Jones > wrote:

|| Merci Jean-Guy!
||
|| I have confirmation on at least 4 different systems that this is a
problem.
|| However, it does seem to act a little differently on each system (one has
it
|| happening on any paragraph ... not just from paragraph 10 onward). I have
no
|| idea what variables are responsible but I feel pretty safe in saying that
it
|| is a bug.
||

Not really, if you cannot reproduce it exactly and I cannot at all... then
if it is a bug, it is a very specific one!
Could be tied with keyboard/language settings? Have you noticed any
difference depending on the first key pressed?

--
Salut!
_______________________________________
Jean-Guy Marcil - Word MVP
(e-mail address removed)
Word MVP site: http://www.word.mvps.org