How Do I Start Sync Services

W

William Damon

I am new to Entourage and am trying to get it to sync Entourage's Contacts
with my Address Book. I checked the box under Sync Services in the
Preferences but nothing happens. No syncing is taking place.

What do I have to do to get it to start syncing?
 
C

Corentin Cras-Méneur

I am new to Entourage and am trying to get it to sync Entourage's
Contacts with my Address Book. I checked the box under Sync Services
in the Preferences but nothing happens. No syncing is taking place.
Click to expand...


you can't trigger it manually, but it shoudl start syncing things up by
itself within a few minutes,

Corentin
 
D

Diane Ross

I am new to Entourage and am trying to get it to sync Entourage's Contacts
with my Address Book. I checked the box under Sync Services in the
Preferences but nothing happens. No syncing is taking place.

What do I have to do to get it to start syncing?
Click to expand...

I suggest reading "BASICS OF HOW SYNC SERVICES WORKS
" for a good overview of syncing.
<http://www.entourage.mvps.org/syncservices/basics.html>

If Corentin's suggestion does now work see "Troubleshoot Sync Services"

<http://www.entourage.mvps.org/troubleshoot/syncservices.html>
 
W

William Damon

Unfortunately, it doesn't start syncing at all. Not even after a few hours.

Do you have to do something special to set up Mail or dot mac or something
else? Because just clicking on the Sync Services checkbox is not doing it.
 
D

Diane Ross

Unfortunately, it doesn't start syncing at all. Not even after a few hours.

Do you have to do something special to set up Mail or dot mac or something
else? Because just clicking on the Sync Services checkbox is not doing it.
Click to expand...

(Warning this erases data!!!)

* Turn OFF all sync services in Entourage preferences
* Quit ALL Office applications (including Daemon)
* Quit Safari, Address Book & iCal and all applications synching through
..Mac (Transmit, Yojimbo...)
* Use Activity Monitor to quit Sync Services
* Delete the contents of ~/Library/Application Support/Sync Services/
* Optionally: if you want to replace all data in the system Address book
and iCal with Entourage data, delete all iCal & Address Book Data Files:
~/Application Support/iCal/*~/Application Support/AddressBook/*
~/Library/Caches/com.apple.iCal/*
~/Library/Caches/com.apple.AddressBook/*
* Open the .Mac System preferences and make sure .Mac synching is enabled
* Restart all applications that sync to .Mac (Safari, Address Book, iCal,
etc.... and Entourage).
* Turn ON Sync Services in Entourage preferences.
 
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