How often does Entourage sync the Inbox in Exchange...

G

Greg Pinelo

What is the interval? Seems long. It is certainly the case that if you set
up an IMAP account alongside an Exchange account, the incoming message
arrives in the IMAP account anywhere from 30 seconds to a couple minutes
sooner than it arrives in the exchange account. Is this controllable at
either the client or server level?
 
C

Corentin Cras-Méneur [MVP]

What is the interval? Seems long. It is certainly the case that if you set
up an IMAP account alongside an Exchange account, the incoming message
arrives in the IMAP account anywhere from 30 seconds to a couple minutes
sooner than it arrives in the exchange account. Is this controllable at
either the client or server level?
Click to expand...

If I remember correctly, it check every 5 minutes or 2 minutes after the
latest modification you made to your mail/calendar/address book.
There is not much you can do to change the frequency at which the application
checks your mail.



Corentin
 
A

Andy Ruff

Actually, the sync is continuous....

Has your initial Exchange sync completed? Often during the initial sync,
Entourage does not receive any new messages that arrived prior to the
beginning the the sync. After that, you should be receiving the messages
almost immediately. I run Entourage 2004 next to Windows Outlook 2003 all
the time and often messages arrive on Entourage 20-30 seconds before
Outlook.

-Andy
 
G

Greg Pinelo

Yes, the initial sync is completed. Messages show up substantially faster
in IMAP than they do in Exchange. I don't know how it compares to Windows.
I am outside my company's firewall, so am curious as to whether it will be
different at work tomorrow.

My assumption would have been that it is continuous, but the progress bar
only reports that it is "syncing inbox" every few minutes.
 
E

e.simmons

Entourage 2004 has been unusable. My mail box takes up about 2 GIG on
the Exchange server and since I upgraded to 2004 it has been syncing for 3
days. My local data base is up over 5 gig. I rebuilt the database using the
database tool and re-sync'ed and got the same result. My database for the X
version is 2.8 GIG. It looks to me that 2004 can not deal with the amount of
mail that I have in folders. X never had a problem.

Anyone else had this issue?

Thanks,

e
 
J

J. H. Hulme

I had the same issue with Entourage 2004. It was able to sync here in the
office, behind our firewall ‹‹ although the syncing was slow and clunky.
Sometimes mail would not appear for hours (even though my Blackberry had it
immediately). Using a VPN connection outside of the office (and DSL or
other wireless internet) was even worse. I finally gave up and reverted to
Entourage X. No problems since the reversion -- except that calendars and
contacts do not synch as well.

J Hulme
 
M

Matthew Berger

Is there any way to limit what folders are synchronized with Exchange? I
have numerous subfolders under Inbox where I organize sent and received
messages. These subfolders contain tens of thousands of email messages
which I do not want to synchronize and have available locally. For one
thing, my local cache would exceed the 4 GB restriction and become unstable.
Therefore, I would like to be able to select which folders are synchronized
with Exchange. I know this was no problem under Entourage X.

Any help would be greatly appreciated.
 
D

Dave Cortright

I would be interested in any workarounds you may have.
Click to expand...

Configure your account as an IMAP account rather than Exchange (if your
server supports it). Of course you would give up calendar and contact sync.

Archive the mail from your server to another location (such as local MBOX
files, or a second "archive" Exchange account that you access via IMAP) to
keep your working set of mail smaller.
 
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