how to back up and empty mail boxes

S

subseauk

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: intel

my enoutrage 2008 is linked imap to gmail, my mail boxes on the entourage program are not changing when deleted using gmail. i would like to back up to external disk or dvd all old emails and clean entourage completely and start from scratch but can't find out how to do this. Any help appreciated.
Kev
 
D

Diane Ross

my enoutrage 2008 is linked imap to gmail, my mail boxes on the entourage
program are not changing when deleted using gmail. i would like to back up to
external disk or dvd all old emails and clean entourage completely and start
from scratch but can't find out how to do this. Any help appreciated.
Click to expand...

IMAP messages are stored on the server and not in Entourage. POP messages
are stored on your computer. You can just create a new Identity if you have
only the IMAP account. Enter Account info and let Entourage sync with your
server.

If the IMAP account is not refreshing, try

Refresh Cache: Select folder and hold Control Key --> Refresh Message List

Try option-command-L. It does an (undocumented) "special" IMAP refresh.

Empty Cache: Select the container (either a folder or the entire mailbox,
apparently) and select Edit/Folder Properties. With the General tab, there's
an Empty Cache button in the middle of the pane.
 
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