How to delete unwanted autofill addresses

D

Don Newberry

I have several addresses that pop-up to autofill when I'm entering an email
address. They are not addresses that I added. How do I delete them? Also, is
there a way to prevent them from accumulating?

Thanks.
-Don
 
M

Michel Bintener

You're not stating which version of Entourage you're using. In Entourage
2004, go to Preferences, and under Mail & News Preferences, select Compose.
You'll see a field entitled "Recent Addresses". Make sure the box "Display a
list..." is not checked, and hit the "Clear" button below to clear the cache
that's been building up. This list normally contains e-mail addresses of
people you have sent messages at some point but who are not in your regular
address book. In Entourage v.X, the procedure should be nearly the same,
except that the Mail & News Preferences are separate from the main
preferences.
Should you be using Entourage 2001, then you won't be able to get rid of the
autofill entries that easily, and I'm not completely sure about the correct
procedure. But let's be optimistic and assume that you're using a Mac OS X
version of Entourage. You see, it is quite important to mention what version
you're actually using. Anyway, I hope this solves your problem!

Michel
 
D

Don Newberry

You're not stating which version of Entourage you're using. In Entourage
2004, go to Preferences, and under Mail & News Preferences, select Compose.
You'll see a field entitled "Recent Addresses". Make sure the box "Display a
list..." is not checked, and hit the "Clear" button below to clear the cache
that's been building up. This list normally contains e-mail addresses of
people you have sent messages at some point but who are not in your regular
address book. In Entourage v.X, the procedure should be nearly the same,
except that the Mail & News Preferences are separate from the main
preferences.
Should you be using Entourage 2001, then you won't be able to get rid of the
autofill entries that easily, and I'm not completely sure about the correct
procedure. But let's be optimistic and assume that you're using a Mac OS X
version of Entourage. You see, it is quite important to mention what version
you're actually using. Anyway, I hope this solves your problem!

Michel
Sorry, it's Entourage v 10.1.4 for OSX. It's not Entourage 2004.

Thanks.
 
B

Barry Wainwright

I have several addresses that pop-up to autofill when I'm entering an email
address. They are not addresses that I added. How do I delete them? Also, is
there a way to prevent them from accumulating?

Thanks.
-Don
In Entourage X and 2004 there is an option in the preferences to clear this
address Cache (Mail & News prefs; Compose tab). You can also (in the same
place) turn off the display of these addresses (but still keep the Œauto
complete¹ of names in your address book).

In both Entourage v9 and in vX individual items can be removed by adding an
entry to the address book that EXACTLY matches the rogue entry in the
history list and then deleting it.

In entourage 2004, hitting the 'junk' button in the toolbar will remove the
address of that message from the cache as well.


Alternatively, just wait a few days/weeks. The remembered addresses are
prioritised by age & frequency and the list is limited to a maximum of 200,
so eventually your mistakes will fall out at the bottom.
 
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