how to re-install package for cd and powerpoint viewer

S

Sandy

Whenever I try to use powerpoint 2003 (student and teachers edition ) package
to cd function, a message pops up and say "digital certificate for the
powerpoint viewer is invalid or has been tampered with, to include the
viewer, reinstall package for cd and the powerpoint viewer
 
J

John Wilson

First try help > detect & repair

If no go you can reinstall the viewer from the install disc by going to add
/ remove features > advanced customisation >
Expand the powerpoint entry and you will find the package for cd / viewer

Choose run from my computer
--
 
S

Sandy

thank you. At first I tried to detect and repair, I recied the message that
detect and repair was sucessful, but when I tried to use the feature package
for cd I recieved the same error message. I then tried to reinstalloffice
2003 to it's original state, but upon completion ot that I recieved the same
error message. I am still unable to package for cd.
 
E

Evan D. Smith

I am also experiencing this problem... Have tried removing and reinstalling
ms office, also tried a Detect and Repair.... tried unselecting the package
for CD.. (what im using when I get this error) ....

Noticed MS KB says Office 2003 sp1 fixes this problem.... Tried a fresh
install and applying this sp still Nothing-

Any advice is appreciated.... What files should i be looking for and what
should the size and dates be of these files ??

Thanks -
 
M

Mmiller

Has anyone found a fix?
I too found the supposed fix via sp1. Before installing it MS tells you to
check your version numbers on your software to see if you already have the sp
installed. According to my computer, I already have sp2 installed, giving me
version 11.0.7969.0 on all my Office Programs. According to MS this means I
have an even later service pack installed and therefore shouldn't need the
earlier one. Guess I got them via an automatic update. But in any case, I
have this error message - same as everyone else, despite being current with
my service packs.
I had already tried uninstalling and or re-installiing even before coming
here. (instructions listed in earlier threads). This is my most recent
attempt to find a fix. The only thing I haven't done is to install the
service pack1 - but it seems that hasn't worked for others. Mr.
Wilson....please help. You are the specialist.
 
E

Evan D. Smith

Recently just tried a Windows XP repair... Still no luck fixing this....
Also tried removing and then reinstalling again after the repair...

If anyone has some expertise with this problem please advise... I've
searched google and only found others scratching their head on this -

Thanks again in advance-
 
M

Mmiller

I have more than one computer - both with windows XP and Office 2003. On one
the program works fine - on the other, it doesn't. Could the Microsoft Tech's
that monitor these forums tell us if they are aware - and working on a fix? I
don't mean to be impatient - but I need to be able to create CD's of my
presentations. It has to be one of the automatic updates that has caused this
- don't you think? I personally haven't altered any settings or preferences.
 

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