how to transfer user settings from office 2002 to office 2003

[RichNCSU]

I know this should be an easy task but for some reason it isn't. My company
is upgrading from Office XP to Office 2003. They want to make sure every
user's settings (toolbars, custom dictionaries, etc.) are maintained in the
upgrade. I downloaded the Office 2003 Resource Kit which has a Save My
Settings Wizard. I installed and ran it on the machine with Office XP.
After the upgrade I used the .OPS file to attempt to restore the settings in
Office 2003. It works for everything but the toolbars. The toolbars are the
most important thing and I can't seem to make it work. Any help would be
most appreciated...

Thanks in advance,
Rich

 

[ivcc555]

Usually when one upgrades (truly upgrades) all of the settings remain
without going through the extra steps you performed. I upgraded fro
Ofc2K to OfcXp to Ofc03 and all of my defaults remained, including m
default save locations and toolbars. Have you tried just simply usin
the upgrade option on the client machine?

I don't know if I have helped any, but thought I would put in my
cents worth. ;

 

[RichNCSU]

If only it were that easy... We have a vendor who has been contracted to
install and maintain all of our systems. They are doing the Office 2003
upgrade via a LANDesk push that does not perform a true upgrade.
Unfortunately I cannot work with them to resolve the issue at install. I
have been tasked to find a solution to the problem after the upgrade has
happened.

Thanks for the attempt,
Rich