J
joshea
Whenever I forward an e-mail with HTML content it completely loses it's
formatting when it is forwarded. How do I fix this?
formatting when it is forwarded. How do I fix this?
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M
Michel Bintener
That's normal, but for lack of technical knowledge, I can't tell you why.
There are two methods to fix this, depending on the version of Entourage
you're using. In Entourage X (/2001?), drag the message you'd like to
forward to the desktop. This will create an individual file which you'll
have to attach to a new message. In Entourage 2004, select the message, the
use Message>Forward as Attachment. It would probably be advisable for the
receiving end to be using Entourage, too.
There are two methods to fix this, depending on the version of Entourage
you're using. In Entourage X (/2001?), drag the message you'd like to
forward to the desktop. This will create an individual file which you'll
have to attach to a new message. In Entourage 2004, select the message, the
use Message>Forward as Attachment. It would probably be advisable for the
receiving end to be using Entourage, too.
M
Metritype
You can also go to Message > Redirect. That keeps the entire message
intact and doesn't send it as a "dreaded" attachment, but you can't add
your own comments to it.
intact and doesn't send it as a "dreaded" attachment, but you can't add
your own comments to it.
B
Barry Wainwright
That's normal, but for lack of technical knowledge, I can't tell you why.
Because Entourage's HTML Authoring engine used to create HTML is a lot less
sophisticated than the HTML rendering engine used to display it. Therefore,
a 'complex HTML message' (one containing frames, tables etc) can be
displayed by the rendering engine OK, but when you forward it the Authoring
engine has to take over to create the outgoing message, and cannot format
some parts of the message so that kind of formatting is lost.
Forwarding the message as attachment, or redirecting it avoids having to use
the authoring engine at all, as the first attaches the message in it's
entirety to a new message, the latter simply changes the address data and
doesn't touch the content (which is why you can't add your own comments).