P
Pene
Our Marketing dept. report that when sending HTML formatted email to a
group of clients that not all clients can 'read' the email. Marketing
haven't provided any more info and we can't anticipate which messaging
products are in use by our clients.
We use Exchange 2000 and Outlook 2000 and I don't expect the issue is
at our end. We have ruled out the message being inadvertantly blocked
as spam as being the problem.
Is anyone aware of any limitations in older versions of Outlook or
other mail clients that prevents the recipient from receiving or from
reading an HTML email? Or is this a security configuration issue
rather than client side?
If anyone is able to shed any light on this I'd be most grateful.
group of clients that not all clients can 'read' the email. Marketing
haven't provided any more info and we can't anticipate which messaging
products are in use by our clients.
We use Exchange 2000 and Outlook 2000 and I don't expect the issue is
at our end. We have ruled out the message being inadvertantly blocked
as spam as being the problem.
Is anyone aware of any limitations in older versions of Outlook or
other mail clients that prevents the recipient from receiving or from
reading an HTML email? Or is this a security configuration issue
rather than client side?
If anyone is able to shed any light on this I'd be most grateful.