Absolutely... until the Internet standard changes, sending in plain text
format is the only format guaranteed to work with every mail client.
Unfortunately, or fortunately, depending on your point of view, formatting
in messages has become something of a necessity for some business emails (I
am deliberately omitting the inclusion of a company logo since this adds
nothing to the value of the email) and options that allow for formatting
will be chosen over plain text.
Bottom line, only send RTF to folks internally or who you KNOW use
Outlook/Eudora. Otherwise, stick to HTML except for those folks who use
Outlook 97, Pine, or any other text only mail client.
Oh, heck... just send plain text.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After furious head scratching, Gary Smith asked:
| Oh yeah, I've seen that problem. Fortunately our Exchange server is
| set
| up to convert all RTF messages to plain text automatically if they're
| going outside our system. That has probablt prevented hundreds of
| thousands of cases of "Sorry about that. I'll re-send."
|
|
| Milly Staples [MVP - Outlook]
|| Number one on the hit parade is: Outlook Rich Text Format - only
|| Outlook and Eudora can read it.
|
|| --?
|| Milly Staples [MVP - Outlook]
|
|| Post all replies to the group to keep the discussion intact. Due to
|| the (insert latest virus name here) virus, all mail sent to my
|| personal account will be deleted without reading.
|
|| After furious head scratching, Gary Smith asked:
|
||| Tin here. What's the LEAST favorite?
|||
|||
||| Milly Staples [MVP - Outlook]
|||| SEnding in HTML is the second least favorite method of sending
|||| email. Many people block HTML or have clients that do not
|||| understand HTML (Pine, Outlook 97, etc.)
|||
|||| --?
|||| Milly Staples [MVP - Outlook]
|||
|||| Post all replies to the group to keep the discussion intact. Due
|||| to the (insert latest virus name here) virus, all mail sent to my
|||| personal account will be deleted without reading.
|||
|||| After furious head scratching, Russell asked:
|||
||||| When I send emails using HTML, the email looks fine until I send
||||| it (via Server 2000) at which point it is saved as gibberish
||||| (sometimes with Oriental letters) and the recipient receives
||||| gibberish.
|||||
||||| I want to be able to send in HTML and do not want the solution of
||||| using Rich Text or Plain Text only.
|||||
||||| Help and thanks
