I cannot view embedded graphics

L

LynnH

An embedded JPG graphic does not display in document. However, the graphics
manager shows me an accurate thumbnail. Is there some setting I can adjust?
Other loads of Publisher on different computers open the file correctly so
file integrity is not an issue. Brand new install of Pub 2003 on WinXP 1GB
RAM 3.8 MHz (so plenty of PC power available). Any help appreciated.

LynnH
 
E

Ed Bennett

LynnH said:
An embedded JPG graphic does not display in document. However, the
graphics manager shows me an accurate thumbnail. Is there some
setting I can adjust? Other loads of Publisher on different computers
open the file correctly so file integrity is not an issue.

This is almost certainly a problem with your video driver.

By going to Display Properties > Settings > Advanced > Troubleshoot, and
dragging the Hardware Acceleration slider down three notches, you will be
able to disable Publisher from making the calls on the video driver that
cause this problem.

If this does fix your problem, it means that the problem does indeed lie
with the video driver. You can leave your computer running at this lower
hardware acceleration, but it may cause problems with other programs. It is
a better solution to try and find a driver update for your graphics card.
Normally, the latest drivers from the video card manufacturer will do the
trick, but ATI tend to be slower in perfecting their drivers, so some newer
ATI cards to not yet have drivers available that do not exhibit this
behaviour. The solution here is to nag ATI for better drivers.
 
E

Ed Bennett

nelson said:
I went through the video driver fix suggested by Ed
Bennett but it makes no difference. It seems to be getting worse.

Did you try turning down the video acceleration on your graphics driver?
 

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