I have sound but no picture when I insert a movie file.

W

wisepenguin

I'm using Windows XP with Power Point 2003. I can see the movie as a still
frame when I download it to the power point presentation but when I try to
play it, it becomes a black screen while I can hear the audio.
 
A

Austin Myers

Try moving both the presentation and media file to a folder with a short
path. (Example: C:\test) and then give it a try.

Austin Myers
MS PowerPoint MVP Team

Provider of PFCMedia http://www.pfcmedia.com
 
W

wisepenguin

Thank you soooooooo much! I tried it and now it works wonderfully! I truly
appreciate your promptness and your expertise!

Sincerely,
Lanette
 
M

mimmi

I have tried to save may power point presentation and the film in a map with
a short path (C:/test) but I still have the problem mentioned above (picture
fading to black when trying to start the movie). Is there other possible
explanations/solutions to this porblem? It is a AVI movie, I use Office 2003
and Windows XP.

"Austin Myers" skrev:
 

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