I lost my Identity also

P

Paul Goldring

I use entourage 2004 and i was messing around with my identities
because I can't sync with my Palm. I moved the correct ID to a public
folder then switched to a new ID. MY idea was to import the old data to
the new identity and see if it would sync then. Now I can see my old
database but entourage can't. It has blank data for both the old and
the new identities. Someone mentioned the database utility. What and
where is that?
 
B

Barry Wainwright

I use entourage 2004 and i was messing around with my identities
because I can't sync with my Palm. I moved the correct ID to a public
folder then switched to a new ID. MY idea was to import the old data to
the new identity and see if it would sync then. Now I can see my old
database but entourage can't. It has blank data for both the old and
the new identities. Someone mentioned the database utility. What and
where is that?
Click to expand...

Under OS X/Office 2004 the correct location for your identity folder is in:

~/Documents/Microsoft User Data/Office X Identities/
~/Documents/Microsoft User Data/Office 2004 Identities/

Make sure you put your main identity folder in there, then if you still
can't see it when you restart Entourage, try to change identities (it's
under the File menu) and see if your identity shows up in the list.
 
Top