I need customer contact management. Should I make a folder? Distr.

[Bob Smith]

What is the best way to use office for contact management? Should I look for
a database template for access? Should I use a folder in contacts in Outlook?
Or should I set up a distribution list?

 

[Judy Gleeson]

That depends on how many CRM functions you need. Outlook can do a few and
there are add-ons for it that do more.


Judy Gleeson
Acorn Training and Consulting
"we're nuts about Outlook"

see what Outlook training can do to improve productivity:
www.acorntraining.com.au/pdfdocs/ProductivITwithOutlook.pps

www.acorntraining.com.au/productivit.htm


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