Identity Cannot Be Read By This Version

C

Colin_Neal

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

I am having a problem getting Entourage to work as I get the above window coming up
 
A

Adam Bailey

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)
Processor: Intel
Email Client: pop

I am having a problem getting Entourage to work as I get the above window
coming up

This error generally means that you are trying to use an Identity with a
version of Entourage older than the one in which it was created. For
example, if you upgraded to Entourage 2008 and then launched Entourage 2004.
This is also the case with minor updates.

Make sure you're using the absolute latest version of Office as downloaded
from Microsoft's web site.

It would also help if you were more specific about what led to your problem
and when it began.
 
C

Colin_Neal

Hi
Thanks for the reminder. I totally forgot to update to the version I was using before I had to reformat. Thanks for your time. It was much appreciated.
Colin
 
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