IF I PAY $400 FOR A FRICKIN PROGRAM I SHOULD GET ANSWERS FREE!

[Pehadra]

I PAID ALMOST $400 DOLLARS FOR OFFICE PRO, AND I HAVE TO PAY $35 TO GET A
SIMPLE QUESTION ANSWERED!?! THAT IS REDICULOUS! IF I PAY THAT MUCH FOR A
PROGRAM, SUPPORT SHOULD COME WITH IT. YOUR LITTLE HELP SECTION STINKS JUST
LIKE IT ALWAYS HAS. I HAVE ALREADY TRIED ALL OF THE SUGGESTIONS IT MAKES.

 

[Bob I]

The idea of the $35 charge is to reduce the number of STUPID QUESTION
that tech support has to answer. OH and this isn't Microsoft, it's a
user's group.

 

[David R. Norton MVP]

I PAID ALMOST $400 DOLLARS FOR OFFICE PRO, AND I HAVE TO PAY $35
TO GET A SIMPLE QUESTION ANSWERED!?! THAT IS REDICULOUS! IF I PAY
THAT MUCH FOR A PROGRAM, SUPPORT SHOULD COME WITH IT. YOUR LITTLE
HELP SECTION STINKS JUST LIKE IT ALWAYS HAS. I HAVE ALREADY TRIED
ALL OF THE SUGGESTIONS IT MAKES.

Did you have a question? If so, why not turn off your caps lock and
ask it?

 

[RWN]

Maybe that was the question