I'm told I can't Upgrade?

[Steven S]

Just purchased a new laptop with VISTA. But BEST BUY tells me that I can't
upgrade from Office Pro 2003 because the NEW laptop doesn't have the suite.
Even CompUSA is saying the same thing.

I'm a REGISTERED 2003 owner, and I've got the Office 2003 discs used to
upgrade my old laptop. During the installation of 2003, I pointed the
software to look at my cdrom where I placed my Office 2000 disc for
verification.

Is this TRUE? Doesn't Office 2007 allow the user to install via pointing to
the cdrom for verification of my Office 2003 disc? Just because I purchased a
new laptop of VISTA, I have to purchase the FULL VERSION OF 2007?

 

[Steven S]

Thanks Bob.

Held off my purchase of Office 2007 until I confirm their statements. No
wonder people are purchasing the FULL versions instead of the upgrades. What
a racket!Guess I better buy Microsoft stock as you guys are gonna make a LOT
of profit!

Thanks again.

 

[JoAnn Paules]

You'll probably need to keep that Office 2000 CD handy as well since 2003
was also an upgrade.

Whoever told you that you can't upgrade is full of bovine excrement, you
know what I mean?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[Milly Staples [MVP - Outlook]]

Neither Bob, JoAnn nor myself are Microsoft employees so any money to be made will not see the inside of our pockets.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Steven S asked:

| Thanks Bob.
|
| Held off my purchase of Office 2007 until I confirm their statements.
| No wonder people are purchasing the FULL versions instead of the
| upgrades. What a racket!Guess I better buy Microsoft stock as you
| guys are gonna make a LOT of profit!
|
| Thanks again.
|
| "Bob Buckland ?" wrote:
|
|| Hi Steven,
||
|| Yes, Office 2007 upgrade editions will accept the CD of an Office
|| 2000 or later product as qualifying products (other than a prior
|| 'student & teachers edition'
||
|| What happened when you tried the install?
||
|| ============
|| Just
|| purchased a new laptop with VISTA. But BEST BUY tells me that I
|| can't
|| upgrade from Office Pro 2003 because the NEW laptop doesn't have the
|| suite.
|| Even CompUSA is saying the same thing.
||
|| I'm a REGISTERED 2003 owner, and I've got the Office 2003 discs used
|| to
|| upgrade my old laptop. During the installation of 2003, I pointed the
|| software to look at my cdrom where I placed my Office 2000 disc for
|| verification.
||
|| Is this TRUE? Doesn't Office 2007 allow the user to install via
|| pointing to
|| the cdrom for verification of my Office 2003 disc? Just because I
|| purchased a
|| new laptop of VISTA, I have to purchase the FULL VERSION OF 2007? <<
|| --
||
|| Bob Buckland ?
|| MS Office System Products MVP
||
|| *Courtesy is not expensive and can pay big dividends*

 

[Bob Buckland ?:-\)]

Hi Steven,

Yes, Office 2007 upgrade editions will accept the CD of an Office 2000 or later product as qualifying products (other than a prior
'student & teachers edition'

What happened when you tried the install?

============
Just purchased a new laptop with VISTA. But BEST BUY tells me that I can't
upgrade from Office Pro 2003 because the NEW laptop doesn't have the suite.
Even CompUSA is saying the same thing.

I'm a REGISTERED 2003 owner, and I've got the Office 2003 discs used to
upgrade my old laptop. During the installation of 2003, I pointed the
software to look at my cdrom where I placed my Office 2000 disc for
verification.

Is this TRUE? Doesn't Office 2007 allow the user to install via pointing to
the cdrom for verification of my Office 2003 disc? Just because I purchased a
new laptop of VISTA, I have to purchase the FULL VERSION OF 2007? <<
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[JoAnn Paules]

It won't?? Oh crap, you mean I'm doing this for free? Why didn't you guys
tell me that??

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375


"Milly Staples [MVP - Outlook]"
Neither Bob, JoAnn nor myself are Microsoft employees so any money to be
made will not see the inside of our pockets.

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Steven S asked:

| Thanks Bob.
|
| Held off my purchase of Office 2007 until I confirm their statements.
| No wonder people are purchasing the FULL versions instead of the
| upgrades. What a racket!Guess I better buy Microsoft stock as you
| guys are gonna make a LOT of profit!
|
| Thanks again.
|
| "Bob Buckland ?" wrote:
|
|| Hi Steven,
||
|| Yes, Office 2007 upgrade editions will accept the CD of an Office
|| 2000 or later product as qualifying products (other than a prior
|| 'student & teachers edition'
||
|| What happened when you tried the install?
||
|| ============
|| Just
|| purchased a new laptop with VISTA. But BEST BUY tells me that I
|| can't
|| upgrade from Office Pro 2003 because the NEW laptop doesn't have the
|| suite.
|| Even CompUSA is saying the same thing.
||
|| I'm a REGISTERED 2003 owner, and I've got the Office 2003 discs used
|| to
|| upgrade my old laptop. During the installation of 2003, I pointed the
|| software to look at my cdrom where I placed my Office 2000 disc for
|| verification.
||
|| Is this TRUE? Doesn't Office 2007 allow the user to install via
|| pointing to
|| the cdrom for verification of my Office 2003 disc? Just because I
|| purchased a
|| new laptop of VISTA, I have to purchase the FULL VERSION OF 2007? <<
|| --
||
|| Bob Buckland ?
|| MS Office System Products MVP
||
|| *Courtesy is not expensive and can pay big dividends*

 

[Bob Buckland ?:-\)]

Hi Steven,

While it varies from country to country, in the U.S. MS Office 2007 retail software has a 45day return policy through Microsoft

=============
Thanks Bob.

Held off my purchase of Office 2007 until I confirm their statements. No
wonder people are purchasing the FULL versions instead of the upgrades. What
a racket!Guess I better buy Microsoft stock as you guys are gonna make a LOT
of profit!

Thanks again. >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*

 

[Milly Staples [MVP - Outlook]]

ROTFL

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, JoAnn Paules asked:

| It won't?? Oh crap, you mean I'm doing this for free? Why didn't you
| guys tell me that??
|
|
|| Thanks Bob.
||
|| Held off my purchase of Office 2007 until I confirm their statements.
|| No wonder people are purchasing the FULL versions instead of the
|| upgrades. What a racket!Guess I better buy Microsoft stock as you
|| guys are gonna make a LOT of profit!
||
|| Thanks again.
||
|| "Bob Buckland ?" wrote:
||
||| Hi Steven,
|||
||| Yes, Office 2007 upgrade editions will accept the CD of an Office
||| 2000 or later product as qualifying products (other than a prior
||| 'student & teachers edition'
|||
||| What happened when you tried the install?
|||
||| ============
||| Just
||| purchased a new laptop with VISTA. But BEST BUY tells me that I
||| can't
||| upgrade from Office Pro 2003 because the NEW laptop doesn't have the
||| suite.
||| Even CompUSA is saying the same thing.
|||
||| I'm a REGISTERED 2003 owner, and I've got the Office 2003 discs used
||| to
||| upgrade my old laptop. During the installation of 2003, I pointed
||| the software to look at my cdrom where I placed my Office 2000 disc
||| for verification.
|||
||| Is this TRUE? Doesn't Office 2007 allow the user to install via
||| pointing to
||| the cdrom for verification of my Office 2003 disc? Just because I
||| purchased a
||| new laptop of VISTA, I have to purchase the FULL VERSION OF 2007? <<
||| --
|||
||| Bob Buckland ?
||| MS Office System Products MVP
|||
||| *Courtesy is not expensive and can pay big dividends*

 

[Dale]

I purchased Office Professional 2007 and in trying to load, it can't read my
installed version of Office 2000 nor the original disk in DVD Drive? Any
suggestions would be helpful!
--
dale

You'll probably need to keep that Office 2000 CD handy as well since 2003
was also an upgrade.

Whoever told you that you can't upgrade is full of bovine excrement, you
know what I mean?

--
JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

Just purchased a new laptop with VISTA. But BEST BUY tells me that I can't
upgrade from Office Pro 2003 because the NEW laptop doesn't have the
suite.
Even CompUSA is saying the same thing.

I'm a REGISTERED 2003 owner, and I've got the Office 2003 discs used to
upgrade my old laptop. During the installation of 2003, I pointed the
software to look at my cdrom where I placed my Office 2000 disc for
verification.

Is this TRUE? Doesn't Office 2007 allow the user to install via pointing
to
the cdrom for verification of my Office 2003 disc? Just because I
purchased a
new laptop of VISTA, I have to purchase the FULL VERSION OF 2007?

 

[Bob Buckland ?:-\)]

Hi Dale,

What version of Windows, what steps are you following and what is the exact error message you're receiving on screen and in the
Setuplog you'll find if you use
Start=>Run
%temp%

Can you run a repair/reinstall of Office 2000 successfully from Add/Remove Programs in the Windows control panel? (you'll need the
Office 2000 CDs for that).

============
I purchased Office Professional 2007 and in trying to load, it can't read my
installed version of Office 2000 nor the original disk in DVD Drive? Any
suggestions would be helpful!
--
dale >>
--

Bob Buckland ?
MS Office System Products MVP

*Courtesy is not expensive and can pay big dividends*