D
donlevy
I'm running Entourage v.11.2.1 (051004) under OS X 10.4.5. Had a glitch
that caused Entourage to unexpectedly quit. When I restarted it, images
in HTML mail are no longer being displayed. Here's what I've done:
1. Checked the Database - reports corruption and suggests Rebuild.
2. Rebuilt twice and symptom remains, and the report still shows
corruption, as in 1., above.
3. Ran Disk Utility's "Repair Disk Permissions" on the boot drive - all
appears OK.
4. Used DiskWarrior (v.39) to rebuild and replace the disk directory
(twice), after which zero sectors are reported out of order.
5. Problem still continues, as in 1, above.
6. I've checked the settings for displaying images in HTML mail, on a
hunch it might have gotten unchecked, but that wasn't the case; I still
unchecked and re-checked it, but with no change in the problem
behavior.
I haven't tossed any Entourage preferences, tried a re-install of
Entourage, and I haven't installed the most recent update to Entourage.
The database (there's only one identity on this machine, the Main
Identity) was 2.86 GB and after the first rebuild it shrank to 2.68 GB.
I threw out about a significant number of email in the Deleted Mail box
(I have a rule normally empty anything over 10 days old in that box,
but I get a lot of junk/spam and thought it couldn't hurt to empty all
but the very latest. I have yet to rebuild again (will do that
overnight).
The Main Identity folder (which contains the Main Idenity Database and
the three other Main Identity files) doesn't reside on the boot hard
drive, but is on an external FireWire drive, with the Main Identity
folder then aliased to the appropriate place in the Microsoft User Data
folder in the Documents folder. It has for several years always
functioned fine there, but I could (but haven't yet) put the actual
Main Identity folder back in it's normal place on the boot hard drive
if needs be.
I'd hate to have to start over from scratch.
I have at least 7 or 8 years of mail saved, as well as about 6,000
addresses.Any and all suggestions greatly appreciated!
that caused Entourage to unexpectedly quit. When I restarted it, images
in HTML mail are no longer being displayed. Here's what I've done:
1. Checked the Database - reports corruption and suggests Rebuild.
2. Rebuilt twice and symptom remains, and the report still shows
corruption, as in 1., above.
3. Ran Disk Utility's "Repair Disk Permissions" on the boot drive - all
appears OK.
4. Used DiskWarrior (v.39) to rebuild and replace the disk directory
(twice), after which zero sectors are reported out of order.
5. Problem still continues, as in 1, above.
6. I've checked the settings for displaying images in HTML mail, on a
hunch it might have gotten unchecked, but that wasn't the case; I still
unchecked and re-checked it, but with no change in the problem
behavior.
I haven't tossed any Entourage preferences, tried a re-install of
Entourage, and I haven't installed the most recent update to Entourage.
The database (there's only one identity on this machine, the Main
Identity) was 2.86 GB and after the first rebuild it shrank to 2.68 GB.
I threw out about a significant number of email in the Deleted Mail box
(I have a rule normally empty anything over 10 days old in that box,
but I get a lot of junk/spam and thought it couldn't hurt to empty all
but the very latest. I have yet to rebuild again (will do that
overnight).
The Main Identity folder (which contains the Main Idenity Database and
the three other Main Identity files) doesn't reside on the boot hard
drive, but is on an external FireWire drive, with the Main Identity
folder then aliased to the appropriate place in the Microsoft User Data
folder in the Documents folder. It has for several years always
functioned fine there, but I could (but haven't yet) put the actual
Main Identity folder back in it's normal place on the boot hard drive
if needs be.
I'd hate to have to start over from scratch.
I have at least 7 or 8 years of mail saved, as well as about 6,000
addresses.Any and all suggestions greatly appreciated!