Images in email

K

Kathy

New to Road Runner. When I download my mail to Entourage the images
don't come through -- just background color and an X. Images show up
in web mail and when I download to MacMail. Any suggestions?

Thanks
 
B

Barry Wainwright [MVP]

New to Road Runner. When I download my mail to Entourage the images
don't come through -- just background color and an X. Images show up
in web mail and when I download to MacMail. Any suggestions?

Thanks
Click to expand...


Two possibilities - either display of inline images is turned off - look in
the Entourage preferences under the Security and the View panes.

Also, it is possible that the account is set to partially download large
messages - look in the account settings under the 'options' pane.
 
K

Kathy

Barry said:
Two possibilities - either display of inline images is turned off - look in
the Entourage preferences under the Security and the View panes.

Also, it is possible that the account is set to partially download large
messages - look in the account settings under the 'options' pane.

--
Barry Wainwright
Microsoft MVP (see http://mvp.support.microsoft.com for details)
Check out the Entourage User's WebLog for hints, tips and troubleshooting
<http://homepage.mac.com/barryw/weblog/weblog.html>
Click to expand...
 
K

Kathy

I checked everything you mentioned, but I already had the settings you
suggest. Partial reception is not checked. My aol account was an imap
and the Road Runner is a pop. But I think I may have found a note that
says images are not automatically downloaded unless the sender is in my
address book. I'll have to wait until I get something else to check
that one.

Thanks

Kathy
 
A

Alan Schaevitz

---------On 1/27/06 7:03 PM "Kathy" said:
I checked everything you mentioned, but I already had the settings you
suggest. Partial reception is not checked. My aol account was an imap
and the Road Runner is a pop. But I think I may have found a note that
says images are not automatically downloaded unless the sender is in my
address book. I'll have to wait until I get something else to check
that one.

Thanks

Kathy
Click to expand...
Kathy, I think you're being lead astray here. Entourage does not
automatically download pictures to avoid some virus issues. If you want to
see the pictures on an e-mail with those red "X"s you mentioned, you will
notice a "Download images" button just above your email (generally, under
the "To" line). Click on that and the images get downloaded.
 
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