I'm having a curious problem. Mail is not appearing in my IMAP "INBOX". It
appears in my "On My Computer" Inbox.
Why would this be happening?
One of two reasons:
1) You actually set up the account as POP, not IMAP. POP is the default
setting for making new accounts in Entourage. Go to Tools/Accounts/Mail, and
you'll see if the the account has (IMAP) or (POP) after its name in the
accounts list. If it has (POP) take note of all your settings (mail server,
SMTP server, etc.), then DELETE the account, click NEW, change the popup
from POP to IMAP, click OK (NOT "Assist Me") or to set up "Manually". and
enter the settings in the account pages. You may have to click OK once and
let the account "register" again before you can assign Sent Items, Drafts
and Deleted Items on Advanced page.
2) More likely, since you already appear to have the IMAP account set up in
your folder list. You may have a Rule that moves all messages to the local
Inbox. If you ever did an Advanced Rebuild or did a clean OS install, or
moved to another computer, or even just deleted one of your IMAP folders and
then recreated it, the Folder identifications in Rules can be lost. So if
you have an IMAP rule that is supposed to move messages to a particular
folder, the folder will now be reading "Inbox" - which is the default -
instead of what you first set it to. Change it back to what you want. Or
delete the rule if it's "moving" messages to the IMAP INBOX - you don't need
a rule for that, it happens automatically.
Or maybe
3) Do you have something like SpamSieve? That's actually an AppleScript that
moves messages to folders. Perhaps some setting has got loose there and is
pointing to the wrong folder.
--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page:
http://www.entourage.mvps.org/toc.html
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PLEASE always state which version of Entourage you are using - 2001 or X.
It's often impossible to answer your questions otherwise.
