IMF - Doesn't work?

[Magnus Göransson]

Hello group!

Is Cached Exchange mode the only way to get IMF to automatically forward the
spam to Junk-mail folder?

Versions used: Outlook 2003, Windows XP SP1, Windows 2003, Exchange 2003
Enterprise SP1

/Magnus

 

[neo [mvp outlook]]

Nope. IMF should move items to the Junk E-mail folder for any type of
client. (recommend have user access mailbox via OWA if running an older
version of Outlook or Exchange messaging client to ensure that the Junk
E-mail folder is created.)

I'm currently using IMF and OWA 2003 access only and it works fine. The
default configuration of IMF does not watch the SMTP virtual serve and SCL
values are set at 9 where very little (if anything) will ever get moved if
you did enable it to watch the SMTP virtual serve.

Make sure you read the deployment whitepaper for IMF and follow its
instructions to get it properly configured for your site.

 

[Magnus Göransson]

Thanks for your reply!

It's working for most clients, including me, there are only some Outlook
2003 users that it doesn't work for.

I have SCL level set to 3 and it's configured to watch the SMTP-server. No
problem there.

Another question, how do Outlook know that the email should go to the
junkmail folder? I can't find anything in the header that tells outlook what
to do with the email. Or is it the server who is responsible to put the
email in the Junkmail-folder instead of the inbox?

/Magnus

 

[Diane Poremsky [MVP]]

The server puts mail at or above your SCL setting into the junk folder
server-side. That's why it works for all clients...

What are the junk email settings on the machines where it doesn't work as
expected? some of the settings will override the SCL setting.

The SCL rating is hidden in messages sent to Outlook - see
http://blogs.msdn.com/exchange/archive/2004/05/26/142607.aspx for
instructions on adding an SCL field to the view.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[Magnus Göransson]

Thanks for your reply!

The setting on the non-working machine is "No Automatic Filtering".

/Magnus

Ps. Thanks for the link! It may help me out a bit.

The server puts mail at or above your SCL setting into the junk folder
server-side. That's why it works for all clients...

What are the junk email settings on the machines where it doesn't work as
expected? some of the settings will override the SCL setting.

The SCL rating is hidden in messages sent to Outlook - see
http://blogs.msdn.com/exchange/archive/2004/05/26/142607.aspx for
instructions on adding an SCL field to the view.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Thanks for your reply!

It's working for most clients, including me, there are only some Outlook
2003 users that it doesn't work for.

I have SCL level set to 3 and it's configured to watch the SMTP-server. No
problem there.

Another question, how do Outlook know that the email should go to the
junkmail folder? I can't find anything in the header that tells outlook
what
to do with the email. Or is it the server who is responsible to put the
email in the Junkmail-folder instead of the inbox?

/Magnus

 

[Diane Poremsky [MVP]]

I wouldn't think that would affect it - but since we're all learning about
IMF by trail and error, set it to low and see if it works.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Thanks for your reply!

The setting on the non-working machine is "No Automatic Filtering".

/Magnus

Ps. Thanks for the link! It may help me out a bit.

The server puts mail at or above your SCL setting into the junk folder
server-side. That's why it works for all clients...

What are the junk email settings on the machines where it doesn't work as
expected? some of the settings will override the SCL setting.

The SCL rating is hidden in messages sent to Outlook - see
http://blogs.msdn.com/exchange/archive/2004/05/26/142607.aspx for
instructions on adding an SCL field to the view.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Thanks for your reply!

It's working for most clients, including me, there are only some
Outlook
2003 users that it doesn't work for.

I have SCL level set to 3 and it's configured to watch the SMTP-server. No
problem there.

Another question, how do Outlook know that the email should go to the
junkmail folder? I can't find anything in the header that tells outlook
what
to do with the email. Or is it the server who is responsible to put the
email in the Junkmail-folder instead of the inbox?

/Magnus

Nope. IMF should move items to the Junk E-mail folder for any type of
client. (recommend have user access mailbox via OWA if running an older
version of Outlook or Exchange messaging client to ensure that the
Junk
E-mail folder is created.)

I'm currently using IMF and OWA 2003 access only and it works fine. The
default configuration of IMF does not watch the SMTP virtual serve and
SCL
values are set at 9 where very little (if anything) will ever get
moved
if
you did enable it to watch the SMTP virtual serve.

Make sure you read the deployment whitepaper for IMF and follow its
instructions to get it properly configured for your site.

Hello group!

Is Cached Exchange mode the only way to get IMF to automatically
forward
the
spam to Junk-mail folder?

Versions used: Outlook 2003, Windows XP SP1, Windows 2003, Exchange
2003
Enterprise SP1

/Magnus

 

[Magnus Göransson]

I checked the user again, and he get all spam and non-spam in his inbox.

Could the Junk-mail folder have been corrupted in some way? Is there a way
to recreate it?

Thanks again!

/Magnus

I wouldn't think that would affect it - but since we're all learning about
IMF by trail and error, set it to low and see if it works.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Thanks for your reply!

The setting on the non-working machine is "No Automatic Filtering".

/Magnus

Ps. Thanks for the link! It may help me out a bit.

The server puts mail at or above your SCL setting into the junk folder
server-side. That's why it works for all clients...

What are the junk email settings on the machines where it doesn't work as
expected? some of the settings will override the SCL setting.

The SCL rating is hidden in messages sent to Outlook - see
http://blogs.msdn.com/exchange/archive/2004/05/26/142607.aspx for
instructions on adding an SCL field to the view.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Thanks for your reply!

It's working for most clients, including me, there are only some
Outlook
2003 users that it doesn't work for.

I have SCL level set to 3 and it's configured to watch the

SMTP-server.
No

problem there.

Another question, how do Outlook know that the email should go to the
junkmail folder? I can't find anything in the header that tells outlook
what
to do with the email. Or is it the server who is responsible to put the
email in the Junkmail-folder instead of the inbox?

/Magnus

Nope. IMF should move items to the Junk E-mail folder for any type of
client. (recommend have user access mailbox via OWA if running an older
version of Outlook or Exchange messaging client to ensure that the
Junk
E-mail folder is created.)

I'm currently using IMF and OWA 2003 access only and it works fine. The
default configuration of IMF does not watch the SMTP virtual serve and
SCL
values are set at 9 where very little (if anything) will ever get
moved
if
you did enable it to watch the SMTP virtual serve.

Make sure you read the deployment whitepaper for IMF and follow its
instructions to get it properly configured for your site.

Hello group!

Is Cached Exchange mode the only way to get IMF to automatically
forward
the
spam to Junk-mail folder?

Versions used: Outlook 2003, Windows XP SP1, Windows 2003, Exchange
2003
Enterprise SP1

/Magnus

 

[neo [mvp outlook]]

You can try starting Outlook with the /checkfolders command line switch.
(or if you have an older version of Outlook, you can logon to the mailbox
and delete the folder. Exit out of the old and then logon to the mailbox
with OWA or Outlook 2003 to get the folder recreated.)

Outside of that, is everyone on different servers? The reason that I ask is
that the mailbox information store needs to be restarted whenever you make
changes to the SCL value. (an event gets posted to the application log when
the value changes. event id is 9661 with a source of msexchangeis.)

I checked the user again, and he get all spam and non-spam in his inbox.

Could the Junk-mail folder have been corrupted in some way? Is there a way
to recreate it?

Thanks again!

/Magnus

I wouldn't think that would affect it - but since we're all learning about
IMF by trail and error, set it to low and see if it works.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

Thanks for your reply!

The setting on the non-working machine is "No Automatic Filtering".

/Magnus

Ps. Thanks for the link! It may help me out a bit.

The server puts mail at or above your SCL setting into the junk folder
server-side. That's why it works for all clients...

What are the junk email settings on the machines where it doesn't

work

as

expected? some of the settings will override the SCL setting.

The SCL rating is hidden in messages sent to Outlook - see
http://blogs.msdn.com/exchange/archive/2004/05/26/142607.aspx for
instructions on adding an SCL field to the view.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Thanks for your reply!

It's working for most clients, including me, there are only some
Outlook
2003 users that it doesn't work for.

I have SCL level set to 3 and it's configured to watch the SMTP-server.
No
problem there.

Another question, how do Outlook know that the email should go to the
junkmail folder? I can't find anything in the header that tells outlook
what
to do with the email. Or is it the server who is responsible to put the
email in the Junkmail-folder instead of the inbox?

/Magnus

Nope. IMF should move items to the Junk E-mail folder for any

type

of

 

[Magnus Göransson]

Thanks for your reply!

I'll try this out now.

Everyone is on the same server.

/Magnus

You can try starting Outlook with the /checkfolders command line switch.
(or if you have an older version of Outlook, you can logon to the mailbox
and delete the folder. Exit out of the old and then logon to the mailbox
with OWA or Outlook 2003 to get the folder recreated.)

Outside of that, is everyone on different servers? The reason that I ask is
that the mailbox information store needs to be restarted whenever you make
changes to the SCL value. (an event gets posted to the application log when
the value changes. event id is 9661 with a source of msexchangeis.)

I checked the user again, and he get all spam and non-spam in his inbox.

Could the Junk-mail folder have been corrupted in some way? Is there a way
to recreate it?

Thanks again!

/Magnus

I wouldn't think that would affect it - but since we're all learning about
IMF by trail and error, set it to low and see if it works.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Thanks for your reply!

The setting on the non-working machine is "No Automatic Filtering".

/Magnus

Ps. Thanks for the link! It may help me out a bit.

The server puts mail at or above your SCL setting into the junk folder
server-side. That's why it works for all clients...

What are the junk email settings on the machines where it doesn't

work

as
expected? some of the settings will override the SCL setting.

The SCL rating is hidden in messages sent to Outlook - see
http://blogs.msdn.com/exchange/archive/2004/05/26/142607.aspx for
instructions on adding an SCL field to the view.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Thanks for your reply!

It's working for most clients, including me, there are only some
Outlook
2003 users that it doesn't work for.

I have SCL level set to 3 and it's configured to watch the SMTP-server.
No
problem there.

Another question, how do Outlook know that the email should go to the
junkmail folder? I can't find anything in the header that tells outlook
what
to do with the email. Or is it the server who is responsible to

put
the

email in the Junkmail-folder instead of the inbox?

/Magnus

Nope. IMF should move items to the Junk E-mail folder for any

type

of
client. (recommend have user access mailbox via OWA if running an
older
version of Outlook or Exchange messaging client to ensure that the
Junk
E-mail folder is created.)

I'm currently using IMF and OWA 2003 access only and it works fine.
The
default configuration of IMF does not watch the SMTP virtual

serve
and

SCL
values are set at 9 where very little (if anything) will ever get
moved
if
you did enable it to watch the SMTP virtual serve.

Make sure you read the deployment whitepaper for IMF and follow its
instructions to get it properly configured for your site.

Hello group!

Is Cached Exchange mode the only way to get IMF to automatically
forward
the
spam to Junk-mail folder?

Versions used: Outlook 2003, Windows XP SP1, Windows 2003, Exchange
2003
Enterprise SP1

/Magnus

 

[Magnus Göransson]

Im sorry to say... But it doesn't work.

I have tried to recreate the Junk-Mailfolder by connecting using Outlook
2000 - delete the folder - and then open mailbox via OWA. All junkmail still
goes to Inbox. I have also deleted all rules for this client.

I don't know what to do next!

Thanks for your help so far anyway.

/Magnus

Thanks for your reply!

I'll try this out now.

Everyone is on the same server.

/Magnus

You can try starting Outlook with the /checkfolders command line switch.
(or if you have an older version of Outlook, you can logon to the mailbox
and delete the folder. Exit out of the old and then logon to the mailbox
with OWA or Outlook 2003 to get the folder recreated.)

Outside of that, is everyone on different servers? The reason that I

ask

is
that the mailbox information store needs to be restarted whenever you make
changes to the SCL value. (an event gets posted to the application log when
the value changes. event id is 9661 with a source of msexchangeis.)

I checked the user again, and he get all spam and non-spam in his inbox.

Could the Junk-mail folder have been corrupted in some way? Is there a way
to recreate it?

Thanks again!

/Magnus

I wouldn't think that would affect it - but since we're all learning about
IMF by trail and error, set it to low and see if it works.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Thanks for your reply!

The setting on the non-working machine is "No Automatic Filtering".

/Magnus

Ps. Thanks for the link! It may help me out a bit.

The server puts mail at or above your SCL setting into the junk folder
server-side. That's why it works for all clients...

What are the junk email settings on the machines where it doesn't work
as
expected? some of the settings will override the SCL setting.

The SCL rating is hidden in messages sent to Outlook - see
http://blogs.msdn.com/exchange/archive/2004/05/26/142607.aspx for
instructions on adding an SCL field to the view.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Thanks for your reply!

It's working for most clients, including me, there are only some
Outlook
2003 users that it doesn't work for.

I have SCL level set to 3 and it's configured to watch the
SMTP-server.
No
problem there.

Another question, how do Outlook know that the email should go

to
the

junkmail folder? I can't find anything in the header that tells
outlook
what
to do with the email. Or is it the server who is responsible to put
the
email in the Junkmail-folder instead of the inbox?

/Magnus

Nope. IMF should move items to the Junk E-mail folder for any type
of
client. (recommend have user access mailbox via OWA if

running

an follow
its

 

[neo [mvp outlook]]

Very odd. If this particular doesn't have any of these addresses/domains
added to the safe senders/recipients, then I'm at a loss other than to say
try exporting the mailbox and delete/recreate it. Before you do this
however, can you logon to mailbox using OWA 2003 and go to the options pane.
Scroll down to the junk filter section and see if the option is checked to
filter Junk E-mail.


Other than that, I'm trying to confirm a bug that the Junk E-mail Store
Configuration in the UI has a bug where it says items with this value or
greater is moved to the junk folder. Right now it is only items that have a
value that is greater than.

Im sorry to say... But it doesn't work.

I have tried to recreate the Junk-Mailfolder by connecting using Outlook
2000 - delete the folder - and then open mailbox via OWA. All junkmail still
goes to Inbox. I have also deleted all rules for this client.

I don't know what to do next!

Thanks for your help so far anyway.

/Magnus

Thanks for your reply!

I'll try this out now.

Everyone is on the same server.

/Magnus

You can try starting Outlook with the /checkfolders command line switch.
(or if you have an older version of Outlook, you can logon to the mailbox
and delete the folder. Exit out of the old and then logon to the mailbox
with OWA or Outlook 2003 to get the folder recreated.)

Outside of that, is everyone on different servers? The reason that I

ask

is
that the mailbox information store needs to be restarted whenever you make
changes to the SCL value. (an event gets posted to the application

log
when

the value changes. event id is 9661 with a source of msexchangeis.)

I checked the user again, and he get all spam and non-spam in his inbox.

Could the Junk-mail folder have been corrupted in some way? Is there

a
way

to recreate it?

Thanks again!

/Magnus

I wouldn't think that would affect it - but since we're all learning
about
IMF by trail and error, set it to low and see if it works.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Thanks for your reply!

The setting on the non-working machine is "No Automatic Filtering".

/Magnus

Ps. Thanks for the link! It may help me out a bit.

The server puts mail at or above your SCL setting into the junk
folder
server-side. That's why it works for all clients...

What are the junk email settings on the machines where it doesn't
work
as
expected? some of the settings will override the SCL setting.

The SCL rating is hidden in messages sent to Outlook - see
http://blogs.msdn.com/exchange/archive/2004/05/26/142607.aspx for
instructions on adding an SCL field to the view.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Thanks for your reply!

It's working for most clients, including me, there are only some
Outlook
2003 users that it doesn't work for.

I have SCL level set to 3 and it's configured to watch the
SMTP-server.
No
problem there.

Another question, how do Outlook know that the email should

go

to to
put running that
the ever
get

 

[Magnus Göransson]

Thanks for your reply.

I'll check the OWA junk-mail settings at one of the failing users mailbox.

The bug is intresting. I hope you get some response from MS.

/Magnus

Very odd. If this particular doesn't have any of these addresses/domains
added to the safe senders/recipients, then I'm at a loss other than to say
try exporting the mailbox and delete/recreate it. Before you do this
however, can you logon to mailbox using OWA 2003 and go to the options pane.
Scroll down to the junk filter section and see if the option is checked to
filter Junk E-mail.


Other than that, I'm trying to confirm a bug that the Junk E-mail Store
Configuration in the UI has a bug where it says items with this value or
greater is moved to the junk folder. Right now it is only items that have a
value that is greater than.

Im sorry to say... But it doesn't work.

I have tried to recreate the Junk-Mailfolder by connecting using Outlook
2000 - delete the folder - and then open mailbox via OWA. All junkmail still
goes to Inbox. I have also deleted all rules for this client.

I don't know what to do next!

Thanks for your help so far anyway.

/Magnus

I
ask you
make

there

a

way
to recreate it?

Thanks again!

/Magnus

I wouldn't think that would affect it - but since we're all learning
about
IMF by trail and error, set it to low and see if it works.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Thanks for your reply!

The setting on the non-working machine is "No Automatic Filtering".

/Magnus

Ps. Thanks for the link! It may help me out a bit.

The server puts mail at or above your SCL setting into the junk
folder
server-side. That's why it works for all clients...

What are the junk email settings on the machines where it doesn't
work
as
expected? some of the settings will override the SCL setting.

The SCL rating is hidden in messages sent to Outlook - see
http://blogs.msdn.com/exchange/archive/2004/05/26/142607.aspx for
instructions on adding an SCL field to the view.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/


Thanks for your reply!

It's working for most clients, including me, there are only some
Outlook
2003 users that it doesn't work for.

I have SCL level set to 3 and it's configured to watch the
SMTP-server.
No
problem there.

Another question, how do Outlook know that the email should

go

to
the
junkmail folder? I can't find anything in the header that tells
outlook
what
to do with the email. Or is it the server who is

responsible

to