Import 2004 identity to 2008?

D

dish

I'm trying to import my calendars from v. 2004 to the new 2008. My computer says it can't find the archived identity. Does that mean it's lost forever or can it be fixed???
 
D

Diane Ross

I'm trying to import my calendars from v. 2004 to the new 2008. My computer
says it can't find the archived identity. Does that mean it's lost forever or
can it be fixed???

Where is your 2004 Identities folder located? Were you given the opportunity
to navigate to the old Identity?
 
J

Juan I. Cahis

I'm trying to import my calendars from v. 2004 to the new 2008. My computer says it can't find the archived identity. Does that mean it's lost forever or can it be fixed???

Dear friend, are your installed copies of Entourage 2004 and Entourage
2008 of the same geographic localization?

I had the same problem when I updated my *Spanish* installation of
Entourage 2004 to a new *USA (International)* copy of Entourage 2008.
The USA (International) copy of Entourage 2008 could not find the old
Identities because the *Spanish* installation of Entourage 2004
translated the file names needed to Spanish.

The solution was to rename the Identities folders from the old
Entourage 2004 installation to their expected USA names.

It is incredible that a Company like Microsoft, that it is supposedly
a "Global" Company can make this kind of mistakes, without checking
exhaustively their products for International use before to release
them to the market.

In another thread, you can find a posting from me explaining a
solution to the problem that Entourage 2008 crashes with some date
formats from the Mac settings. This problem didn't happened in
Entourage 2004.


Thanks
Juan I. Cahis
Santiago de Chile (South America)
Note: Please forgive me for my bad English, I am trying to improve it!
 
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