Import rules from apple mail

A

Antonio Moreno

I,ve migrated to entourage from mail and i imported one simple rule that
move the messages of 2 especifics email addresses from the inbox to another
folder. The problem is that entourage apply randomly the rule to these
messages, someones are moved correct, anothers remain in the inbox.
Any ideas? Is better i erase the imported rule and create a new one
directly in entourage? I have no much know-how about entourage.
 
B

Barry Wainwright [MVP]

I,ve migrated to entourage from mail and i imported one simple rule that move
the messages of 2 especifics email addresses from the inbox to another
folder. The problem is that entourage apply randomly the rule to these
messages, someones are moved correct, anothers remain in the inbox.
Any ideas? Is better i erase the imported rule and create a new one
directly in entourage? I have no much know-how about entourage.
Click to expand...

It is probably best torecreate the rules from scratch in entourage. If that
does not solve the problem, then please write back.
 
A

Antonio Moreno

Hi, thanks for answer me. I did what you told me and i created the rule
direcly from entourage. Today i¹ve received i mail from one of these
especific emails but it´s still the same: the message remains in the inbox,
don´t move to the folder i¹ve told in the rule.
 
D

Diane Ross

Hi, thanks for answer me. I did what you told me and i created the rule
direcly from entourage. Today i¹ve received i mail from one of these especific
emails but it´s still the same: the message remains in the inbox, don´t move
to the folder i¹ve told in the rule.
Click to expand...


Check out the troubleshooting tips for rules. If you do not find your
problem, then send us an example of the rule.

<http://www.entourage.mvps.org/troubleshoot/rules.html>

Also read over Rule Basics:

<http://www.entourage.mvps.org/rules/basics.html>
 
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