important contact list

G

glenn

hi ! a friend made me a contact list from his outlook at
work that i need. i couldn't seem to import it into my
computer which is running express, so i went out and
bought outlook. i still can't import this list which is
on a cd. can someone tell me how to do this exactly as
far as procedure as i am very frustrated at this point.
thank you very much and just wondering does microsoft not
have a free tech support phone or live chat line when you
buy there products ?
 
M

Milly Staples [MVP - Outlook]

You need to copy the .pst file from the CD to your hard drive, then right
click and remove the Read-only attribute from its property page. CDs are
read only and Outlook requires read/write access to the .pst file.

Microsoft does not have a live chat line but installation issues are
normally free support from their http://support.microsoft.com site. Go look
at the support options and find the one you may need. For now, the first
paragraph answer should solve your problem.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, glenn asked:

| hi ! a friend made me a contact list from his outlook at
| work that i need. i couldn't seem to import it into my
| computer which is running express, so i went out and
| bought outlook. i still can't import this list which is
| on a cd. can someone tell me how to do this exactly as
| far as procedure as i am very frustrated at this point.
| thank you very much and just wondering does microsoft not
| have a free tech support phone or live chat line when you
| buy there products ?
 
G

glenn

thanks Millie and i really appreciate the help and by the
way did i fact need outlook or could i have imported this
from outlook to outlook express ? glenn
-----Original Message-----
You need to copy the .pst file from the CD to your hard drive, then right
click and remove the Read-only attribute from its property page. CDs are
read only and Outlook requires read/write access to the .pst file.

Microsoft does not have a live chat line but installation issues are
normally free support from their
Click to expand...
http://support.microsoft.com site. Go look
at the support options and find the one you may need. For now, the first
paragraph answer should solve your problem.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, glenn asked:

| hi ! a friend made me a contact list from his outlook at
| work that i need. i couldn't seem to import it into my
| computer which is running express, so i went out and
| bought outlook. i still can't import this list which is
| on a cd. can someone tell me how to do this exactly as
| far as procedure as i am very frustrated at this point.
| thank you very much and just wondering does microsoft not
| have a free tech support phone or live chat line when you
| buy there products ?


.
Click to expand...
 
G

Guest

millie - i need a little more help and excuse my
ignorance. so i right clicked properties from "my
computer" where the file that has contact list shows up
in my drive as a file not open and unchecked read only.
Now what do i do ? as i still can't import or drag and
drop into the contact list in outlook or open it. I need
a little more exact steps on this. sorry !
-----Original Message-----
You need to copy the .pst file from the CD to your hard drive, then right
click and remove the Read-only attribute from its property page. CDs are
read only and Outlook requires read/write access to the .pst file.

Microsoft does not have a live chat line but installation issues are
normally free support from their
Click to expand...
http://support.microsoft.com site. Go look
at the support options and find the one you may need. For now, the first
paragraph answer should solve your problem.


--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, glenn asked:

| hi ! a friend made me a contact list from his outlook at
| work that i need. i couldn't seem to import it into my
| computer which is running express, so i went out and
| bought outlook. i still can't import this list which is
| on a cd. can someone tell me how to do this exactly as
| far as procedure as i am very frustrated at this point.
| thank you very much and just wondering does microsoft not
| have a free tech support phone or live chat line when you
| buy there products ?


.
Click to expand...
 
B

Brian Tillman

millie - i need a little more help and excuse my
ignorance. so i right clicked properties from "my
computer" where the file that has contact list shows up
in my drive as a file not open and unchecked read only.
Now what do i do ? as i still can't import or drag and
drop into the contact list in outlook or open it. I need
a little more exact steps on this. sorry !
Click to expand...

I'm not Millie, but...

Start Outlook. Click File>Open>Outlook Data File (or Personal Folders File,
depending on your Outlook version, which you didn't state). Browse to the
PST, select it, and click OK. You now have access to everything in it.
Copy the contents of the Contacts folder to your main Contacts folder.
 
M

Milly Staples [MVP - Outlook]

Thanks for the assist, Brian!

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.

After searching google.groups.com and finding no answer, Brian Tillman
asked:

| [email protected]
|
|| millie - i need a little more help and excuse my
|| ignorance. so i right clicked properties from "my
|| computer" where the file that has contact list shows up
|| in my drive as a file not open and unchecked read only.
|| Now what do i do ? as i still can't import or drag and
|| drop into the contact list in outlook or open it. I need
|| a little more exact steps on this. sorry !
|
| I'm not Millie, but...
|
| Start Outlook. Click File>Open>Outlook Data File (or Personal
| Folders File, depending on your Outlook version, which you didn't
| state). Browse to the PST, select it, and click OK. You now have
| access to everything in it. Copy the contents of the Contacts folder
| to your main Contacts folder.
 
G

glenn

thanks Brian and you are great and i got them in the
contact folder !!!!!!
Where can i learn how to navigate the features of this
part of the program and all the "contacts" etc. as there
was no manual ?
 
B

Brian Tillman

glenn said:
thanks Brian and you are great and i got them in the
contact folder !!!!!!
Fantastic.

Where can i learn how to navigate the features of this
part of the program and all the "contacts" etc. as there
was no manual ?
Click to expand...

On the whole, I find Outlook's Help to be reasonably good.
 
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