J
jonpdavies
My present company, whilst waiting for the implementation of a ITIL
standard incident management solution are using an excel 2003
spreadsheet to log incidents, then three times a week some unfortunate
soul has to go through the spreadsheet, look for "pending" and send an
email to whoever the incident is pending with.
I would like somehow to export the contact name to the "to field",
incident number to the "subject field", and the incident details to the
"body text"..because at the moment we have to copy and paste...
Can this be done?
any help would be GREATLY appreciated.
Yours copying and pasting three times a week,
Jon
standard incident management solution are using an excel 2003
spreadsheet to log incidents, then three times a week some unfortunate
soul has to go through the spreadsheet, look for "pending" and send an
email to whoever the incident is pending with.
I would like somehow to export the contact name to the "to field",
incident number to the "subject field", and the incident details to the
"body text"..because at the moment we have to copy and paste...
Can this be done?
any help would be GREATLY appreciated.
Yours copying and pasting three times a week,
Jon