Importing information from Entourage X to Entourage 2004

H

Howie

I just tried to update my microsoft office from X to 2004 everything
has seemed to work but Entourage.

Only half of my e-mail and address book made it over and nothing from
my calander. Does any one have any ideas. I have gone to the import
and cant seem to find the correct file to import.

Thanks
Howard
 
A

Anne Kenney

Howard,

Your Entourage X file may be corrupt. You can attempt to repair the
file in Entourage X if that program is still running. But, first you
can see if it is okay or not. I found these instructions in Entourage
Help. And, there are more instructions for rebuilding your database.
Make sure you make a copy first or backup. I don't know if that's
your problem but I definitely hit that wall when I switched. I never
recovered my Entourage, lost all of my old emails and had to recover
addresses and calendar from my Palm.

Check the integrity of the Entourage database
1. If you have not done so, quit all Microsoft Office programs,
including Microsoft Entourage and Office Notifications.
2. Double-click the Database Utility program located in the Office
folder, or hold down the OPTION key while starting Entourage.
3. Click the Identity of the database you want to check.
4. Click Verify database integrity, and then click Continue.
5. Follow the directions on your screen.
See also
Rebuild the database

best of luck,
anne
 
Top