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Outlook 2000 / Windows 2000 user reports that messages in her inbox ar
displaying as unopened even though they've already been read. Thes
symptoms only display for recent messages. Older messages in her inbo
are displaying correctly. When she clicks on a message or clicks o
the vertical bar, the message icons fix themselves and change t
"opened". According to the Microsoft Knowledge Base this can happen i
the Outlook profile contains Microsoft Exchange Service and Interne
Mail Service. I've checked her profile and she's only using Microsof
Exchange Service. No other users are reporting this problem
displaying as unopened even though they've already been read. Thes
symptoms only display for recent messages. Older messages in her inbo
are displaying correctly. When she clicks on a message or clicks o
the vertical bar, the message icons fix themselves and change t
"opened". According to the Microsoft Knowledge Base this can happen i
the Outlook profile contains Microsoft Exchange Service and Interne
Mail Service. I've checked her profile and she's only using Microsof
Exchange Service. No other users are reporting this problem