J
Jerry Wilkie
I can't open Outlook. My pst file is corrupt (I think).
Where do I find the repair tool?
Where do I find the repair tool?
J
jps
Before running the Inbox Repair Tool you should close all
email, attachments, & calendars, then exit Outlook.
To Run The Inbox Repair Tool:
Click on the Start button, then Common Programs, then
Accessories, then Administrative Tools, then Inbox Repair
Tool
BROWSE:
When the Inbox Repair Tool window appears, click on the
Browse button.
SELECT FILE:
This will open the Select File to Scan window. You should
use this window to locate your outlook.pst file. The
process of locating that file for most UDT accounts is
described below. If your PST (personal folders) file has
been renamed or relocated elsewhere then you should
navigate to the location of your PST file. The procedure
below will work for most UDT users.
Click the space labelled "Look in:" near the top of the
Select File to Scan window. Yours will probably
say "Desktop" as it does in the example below.
OUTLOOK.PST:
After selecting the P: drive, double-click the folders
until you locate your PST file: Double-click folders,
then double-click Application Data, then double-click
Microsoft, then double-click Outlook, and finally double-
click the outlook.pst file.
START REPAIR:
Once you have located your PST file you can start the
repair process by clicking on the Start button.
The repair process will evaluate your PST file for errors.
NO ERRORS:
If no errors were found in your PST file, then you should
see a window reporting how many items and folders were
scanned. Click OK and you are finished.
Errors:
If the Inbox Repair Tool discovers errors in your PST
file, it will prompt you to make repairs. Make certain
that there is a checkmark in the box labelled Make backup
of scanned file before repairing. You may want to specify
a location on your C: drive (or use the Browse button) to
save the backup somewhere other than your P: drive. PST
files often grow quite large and saving a backup to your
P: drive may not leave enough space there to make the
necessary repairs. A convenient location might be
C:\temp\outlook.pst as files in this folder are
automatically deleted when you log out. After specifying
a location for your backup file, click the Repair button
to begin the repair process.
If you have any reason to suspect problems with the
repair process you may want to move the backup file from
the C:\temp folder to a more permanent location. If the
repair proceeds smoothly and you are able to run Outlook
without further errors after the Inbox Repair Tool ends
then you need do nothing with the backup file. It will be
removed automatically when you log out of that UDT
session.
There ya go, I hope that helps
JPS
email, attachments, & calendars, then exit Outlook.
To Run The Inbox Repair Tool:
Click on the Start button, then Common Programs, then
Accessories, then Administrative Tools, then Inbox Repair
Tool
BROWSE:
When the Inbox Repair Tool window appears, click on the
Browse button.
SELECT FILE:
This will open the Select File to Scan window. You should
use this window to locate your outlook.pst file. The
process of locating that file for most UDT accounts is
described below. If your PST (personal folders) file has
been renamed or relocated elsewhere then you should
navigate to the location of your PST file. The procedure
below will work for most UDT users.
Click the space labelled "Look in:" near the top of the
Select File to Scan window. Yours will probably
say "Desktop" as it does in the example below.
OUTLOOK.PST:
After selecting the P: drive, double-click the folders
until you locate your PST file: Double-click folders,
then double-click Application Data, then double-click
Microsoft, then double-click Outlook, and finally double-
click the outlook.pst file.
START REPAIR:
Once you have located your PST file you can start the
repair process by clicking on the Start button.
The repair process will evaluate your PST file for errors.
NO ERRORS:
If no errors were found in your PST file, then you should
see a window reporting how many items and folders were
scanned. Click OK and you are finished.
Errors:
If the Inbox Repair Tool discovers errors in your PST
file, it will prompt you to make repairs. Make certain
that there is a checkmark in the box labelled Make backup
of scanned file before repairing. You may want to specify
a location on your C: drive (or use the Browse button) to
save the backup somewhere other than your P: drive. PST
files often grow quite large and saving a backup to your
P: drive may not leave enough space there to make the
necessary repairs. A convenient location might be
C:\temp\outlook.pst as files in this folder are
automatically deleted when you log out. After specifying
a location for your backup file, click the Repair button
to begin the repair process.
If you have any reason to suspect problems with the
repair process you may want to move the backup file from
the C:\temp folder to a more permanent location. If the
repair proceeds smoothly and you are able to run Outlook
without further errors after the Inbox Repair Tool ends
then you need do nothing with the backup file. It will be
removed automatically when you log out of that UDT
session.
There ya go, I hope that helps
JPS
M
Milly Staples [MVP - Outlook]
Windows Search->scanpst.exe.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After searching google.groups.com and finding no answer, Jerry Wilkie asked:
| I can't open Outlook. My pst file is corrupt (I think).
| Where do I find the repair tool?
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. Due to
the (insert latest virus name here) virus, all mail sent to my personal
account will be deleted without reading.
After searching google.groups.com and finding no answer, Jerry Wilkie asked:
| I can't open Outlook. My pst file is corrupt (I think).
| Where do I find the repair tool?
G
Guest
I found the file below but it asked me which file I
wanted to repair and I entered many options, all to no
avail. Any suggestions?
wanted to repair and I entered many options, all to no
avail. Any suggestions?
C
Chad22
B
Brian Tillman
Enter the path to your PST file. It's usually in the hidden folder
C:\Documents and Settings\{user}\Local Settings\Application
Data\Microsoft\Outlook and is called Outlook.pst.