INCOMING MAIL GOES DIRECTLY TO DELETED MESSAGES

A

Adam Chandler

This only started happening a few days ago and I have no rules setup. Does
anyone know what might be going on and how to fix it?

Many thanks!
 
S

smatt

Adam,

Do you also check your email on an iphone? The same happened to me couple of times. I have Activesync setup on my iPhone. I have this hunch that only messages that I somehow manipulate on the iphone end up in "deleted messages". So far I haven't been able to reproduce the problem though.
 
D

Diane Ross

Adam Chandler said:
This only started happening a few days ago and I have no rules setup. Does
anyone know what might be going on and how to fix it?
Click to expand...

There are 3 different kind of rules in Entourage:

Mailing List Manager (MLM)
Junk Mail Filter
Rules (custom rules you create)

You must have a rule that is moving the message. The most likely culprit is
the Mailing List Manager (MLM). It's very easy to set up a MLM rule by
accident, when you are marking a message as 'not junk'. The wording of that
dialog is ambiguous to say the least. Check if there is an MLM entry (look
for MLM entries under the tools menu) with the incorrect destination folder
as the target folder. Mailing List Manager rules run before your other
rules.
 
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