G
Greg
I have a visually challenged customer who uses Outlook 2000 SP3 against an
Exchange 5.5 server. Her desktop OS is XP SP1.
She just suffered through a hard drive crash and reinstall. I have loaded
back Outlook and made all of the chagnes that I could to her Outlook to make
it large enough for her to read, mostly by using Display Properties,
Appearance Tab to change her font size to Large and by Usiing the Display
Properties, Settings, Advanced to change her DPI setting to 120 DPI. There
are two areas in Outlook that are still causing my customer large problems,
previewing or actual displaying of incoming messages. Both I think are
related and she swears that she did this in the past.
When she creates/forwards or replies to messages, she has set the font size
to 22 for easy reading. If she receives a plain text message, that also
displays as 22. All other incoming mail displays using what ever font they
used to create it. If she converts the message to plain text then she gets
the 22 point font. She swears that on her old hard drive all incoming
messages displayed using the big font regardless of how it was sent and
without having to convert to plain text.
Does anyone have a clue how she or if she really could do this? I have
scoured Microsoft Technet, the web site and newsgroups but have found
nothing that says this can be done.
Any help would be greatly appreciated.
Greg
Exchange 5.5 server. Her desktop OS is XP SP1.
She just suffered through a hard drive crash and reinstall. I have loaded
back Outlook and made all of the chagnes that I could to her Outlook to make
it large enough for her to read, mostly by using Display Properties,
Appearance Tab to change her font size to Large and by Usiing the Display
Properties, Settings, Advanced to change her DPI setting to 120 DPI. There
are two areas in Outlook that are still causing my customer large problems,
previewing or actual displaying of incoming messages. Both I think are
related and she swears that she did this in the past.
When she creates/forwards or replies to messages, she has set the font size
to 22 for easy reading. If she receives a plain text message, that also
displays as 22. All other incoming mail displays using what ever font they
used to create it. If she converts the message to plain text then she gets
the 22 point font. She swears that on her old hard drive all incoming
messages displayed using the big font regardless of how it was sent and
without having to convert to plain text.
Does anyone have a clue how she or if she really could do this? I have
scoured Microsoft Technet, the web site and newsgroups but have found
nothing that says this can be done.
Any help would be greatly appreciated.
Greg