Inserting Sound Error

A

Alan Maddocks

Hi to all,

I have just purchased Entourage for my Mac, and I keep getting the
following error when I try to insert any sound into the html message:

'The action could not be completed. A network error has occurred
(-2003)'.

I am totally lost, so any help will be appreciated, thanks in advance.
 
D

Dave Cortright

Hi to all,

I have just purchased Entourage for my Mac, and I keep getting the
following error when I try to insert any sound into the html message:

'The action could not be completed. A network error has occurred
(-2003)'.

I am totally lost, so any help will be appreciated, thanks in advance.
Click to expand...

The error message is wrong of course. It actually means your OS account does
not have permission to read the file. You'll need to select a sound that you
do have read permission for, or login as an admin to change the permissions.

(I'm guessing these are the sounds in System/Library/Sounds.)
 
B

Bill Twort

Hi Dave,

Thanks for reply and the help. I did as you said and went to the info of
the sound file 'Submarine.aiff'. I checked the details there and it tells
me under 'Ownership & Permissions' that the Owner is indeed me with Read &
Write access. I tried to insert this sound but Entourage still comes up and
gives me that same error! :-(

Thanks in advance for you help in this...

Best Regards
 
D

Dave Cortright

Hi Dave,

Thanks for reply and the help. I did as you said and went to the info of
the sound file 'Submarine.aiff'. I checked the details there and it tells
me under 'Ownership & Permissions' that the Owner is indeed me with Read &
Write access. I tried to insert this sound but Entourage still comes up and
gives me that same error! :-(

Thanks in advance for you help in this...

Best Regards
Click to expand...

Just for kicks, try copying that file to your desktop and then insert the
copy.
 
B

Bill Twort

Hi Dave,

Thanks for reply, I carried out your suggestion to copy the sound file, and
unfortunately I'm still getting that error :-( I'm really baffled by this,
another thing I noticed is that when this error comes up the program itself
starts playing up, like not responding to even carry out simple tasks. I
then have to shut Entourage down and restart it, it's then fine, that is
until I try to insert sound again!
Thanks again for all your help in this, I really do appreciate it.

Best regards.
 
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