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Debra Clinton
If anyone is having a problem with the Forwarding rule, you may want to try
some variation of what worked for me...
I was having problems with a one-step rule:
1) Forward All Messages to a second address
All messages were consistently received at the second address, but about 5%
of them showed no record of ever being received at the first address (i.e.
no copy of the message anywhere - the Inbox, Sent, Deleted, etc.)
A very smart and helpful user (named Jim Lange) suggested that I try using
the "Redirect" function, rather than the "Forward" function, and just add an
extra step to copy the message to another folder before redirecting it.
So, I creating a new rule:
1) Copy the message to the Forwarded items folder
2) Redirect the message to the 2nd address
All messages went through to the 2nd address, but there was no trace of the
ANY of the messages in the Inbox, Forwarded, or Sent folders nor in the
Deleted folder.
So, I went back and added one more action, to see if some (or any) of the
actions would be performed and if so, which ones. So the new rule went:
1) Copy the message to the Sent items folder
2) Copy the message to the Forwarded items folder
3) Redirect the message to the 2nd address.
This time it worked perfectly the messages were forwarded to the 2nd
address, copies were saved into the Forwarded and Sent folders, and best of
all the original message stayed put in the Inbox!
I don¹t know why adding one more step could force the other steps to be
performed properly, but it¹s working... THANKS AGAIN JIM!
Good luck, and I hope this works for you too!
Debra
some variation of what worked for me...
I was having problems with a one-step rule:
1) Forward All Messages to a second address
All messages were consistently received at the second address, but about 5%
of them showed no record of ever being received at the first address (i.e.
no copy of the message anywhere - the Inbox, Sent, Deleted, etc.)
A very smart and helpful user (named Jim Lange) suggested that I try using
the "Redirect" function, rather than the "Forward" function, and just add an
extra step to copy the message to another folder before redirecting it.
So, I creating a new rule:
1) Copy the message to the Forwarded items folder
2) Redirect the message to the 2nd address
All messages went through to the 2nd address, but there was no trace of the
ANY of the messages in the Inbox, Forwarded, or Sent folders nor in the
Deleted folder.
So, I went back and added one more action, to see if some (or any) of the
actions would be performed and if so, which ones. So the new rule went:
1) Copy the message to the Sent items folder
2) Copy the message to the Forwarded items folder
3) Redirect the message to the 2nd address.
This time it worked perfectly the messages were forwarded to the 2nd
address, copies were saved into the Forwarded and Sent folders, and best of
all the original message stayed put in the Inbox!
I don¹t know why adding one more step could force the other steps to be
performed properly, but it¹s working... THANKS AGAIN JIM!
Good luck, and I hope this works for you too!
Debra