Is Entourage Killing my Laptop?

V

vfxjohn

While typing in a word doc my laptop just randomly turned off. No
notification. No proper shutdown. (No, it didnt go to sleep. It
just turned off.

I had entourage running on the background.


When i restarted and looked at the console, this is what i saw:

7/28/08 8:39:47 AM Microsoft Office Reminders[140] start timer
7/28/08 8:39:54 AM Microsoft Office Reminders[140] ECF launch
successful. Notifying
7/28/08 8:39:54 AM Microsoft Office Reminders[140] ECRMenuManager --
ECFWasInitialized
7/28/08 8:39:54 AM Microsoft Office Reminders[140] ECRMenu - loading
project list
7/28/08 8:39:54 AM Microsoft Office Reminders[140] ECSelectionCache
projects: invalid filter template assigned. Using blank
7/28/08 8:39:54 AM Microsoft Office Reminders[140] ECRMenu - loading
category list
7/28/08 8:39:54 AM Microsoft Office Reminders[140] ECSelectionCache
categories: invalid filter template assigned. Using blank
7/28/08 8:39:57 AM Microsoft Office Reminders[140] ECF shutting down.
Notifying


Any ideas?
 
W

William Smith [MVP]

vfxjohn said:
While typing in a word doc my laptop just randomly turned off. No
notification. No proper shutdown. (No, it didnt go to sleep. It
just turned off.

I had entourage running on the background.
Click to expand...

Entourage has no ability to shutdown your computer. This would only be
possible with a script that you had written and enabled through
Entourage's Schedule feature. I doubt you've done that.

Because you see the words "shutting down" in whatever log you've pulled
this from, that doesn't necessarily mean it's referring to your computer
shutting down. Applications and services running on your Mac can be
"shut down" as well.

If your Mac laptop turned off and didn't allow you time to save files or
properly quit applications then that's a sign of hardware failure. Even
if your battery had completely run down your laptop would have gone into
sleep mode for a little while.

Locate the Mac OS X installer disk that came with your laptop and run
the hardware test that comes with it. You'll want to boot with the disk
in your optical drive and hold the Option key. This will allow you to
select the hardware test. Be sure to allow it to run a full diagnostic a
few times.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>
 
C

Corentin Cras-Méneur

vfxjohn said:
While typing in a word doc my laptop just randomly turned off. No
notification. No proper shutdown. (No, it didnt go to sleep. It
just turned off.

I had entourage running on the background.
Click to expand...



I really really don't see how Entourage (or the Office reminder) could
turn your computer off...

Corentin
 
V

vfxjohn

just crashed again. logs identical as before, except last for 2
additional lines.

7/28/08 10:04:33 AM Microsoft Office Reminders[142] start timer
7/28/08 10:04:39 AM Microsoft Office Reminders[142] ECF launch
successful. Notifying
7/28/08 10:04:43 AM Microsoft Office Reminders[142] ECRMenuManager --
ECFWasInitialized
7/28/08 10:04:43 AM Microsoft Office Reminders[142] ECRMenu - loading
project list
7/28/08 10:04:43 AM Microsoft Office Reminders[142] ECSelectionCache
projects: invalid filter template assigned. Using blank
7/28/08 10:04:43 AM Microsoft Office Reminders[142] ECRMenu - loading
category list
7/28/08 10:04:43 AM Microsoft Office Reminders[142] ECSelectionCache
categories: invalid filter template assigned. Using blank
7/28/08 10:04:43 AM Microsoft Office Reminders[142] ECF shutting down.
Notifying
7/28/08 10:04:43 AM Microsoft Office Reminders[142] Clearing
selection
7/28/08 10:04:43 AM Microsoft Office Reminders[142] freeing menu
objects
 
E

e.meyer

That's a sign of a malfunctioning battery.

Rest assured it has nothing to do withEntourage.

--
Send responses to the relevant news group rather than to me, as
E-mail sent to this address may be devoured by my very hungry SPAM
filter. Due toGoogle'srefusal to prevent spammers from posting
messages through their servers, I often ignore posts fromGoogleGroups.Usea real news client if you want me to see your posts.

JR
Click to expand...

Just had this experience on my mac book pro. Its a bad battery. If
your battery shows less than 300 cycles, call Apple and they'll bive
you a new one.
 
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