I've heard similar speaches from numerous providers who simply had never
heard of a Mac before :-> All that really maters is what protocol they offer
for e-mail. It usually is POP and they also sometimes offer IMAP support. No
matter what, it has never been a problem for me to connect and get my Mail
(even with providers who didn't "support" it).
It just means they have no one in their office who knows where the settings
or preferences are entered, so they can't hold your hand and take you
through it. As Corentin says, it doesn't mean it won't work - because it
will. as Dave says, if they support Outlook Express Mac, just say that's
what you have. You could probably just do everything they tell you directly
in Entourage since the set-up panels are just about the same, but if it
makes it easier, do what Dave suggests and do it in OE firs. If they
"support" Mac at all, they'll "support" OE (they'll know the steps). Even if
they supposedly don't "support" the Mac, you can still do it, but you'd need
someone who knows Entourage or OE to help you if you don't know where the
settings go.
--
Paul Berkowitz
MVP Entourage
Entourage FAQ Page: <
http://www.entourage.mvps.org/toc.html>
AppleScripts for Entourage: <
http://macscripter.net/scriptbuilders/>
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PLEASE always state which version of Entourage you are using - **2004**, X
or 2001. It's often impossible to answer your questions otherwise.