it just wont download messages!

M

mwhiting

i have been using outlook on my pc for ages and downloading all my
emails that way and it has always worked well. I have swapped to macs
because my pc was rubbish and continued using entourage to get my
emails but i always get the server timed out or is too busy message.

it says: An operation on the server timed out. The server may be down,
overloaded, or there may be too much net traffic. error -3259

can anyone help me please!!! I have to keep my old pc running to check
my emails and i desparately want to chuck it in the bin!!!

thanks

martin
 
D

Diane Ross

i have been using outlook on my pc for ages and downloading all my
emails that way and it has always worked well. I have swapped to macs
because my pc was rubbish and continued using entourage to get my
emails but i always get the server timed out or is too busy message.

it says: An operation on the server timed out. The server may be down,
overloaded, or there may be too much net traffic. error -3259

can anyone help me please!!! I have to keep my old pc running to check
my emails and i desparately want to chuck it in the bin!!!

The error listed on the Error Page indicates it's an exchange error.

<http://www.entourage.mvps.org/error/page.html#error-3259>

Your problem appears to be different. I suggest installing tcpflow to
monitor the traffic between Entourage and the server. This will give you
more info to talk to your IT manager.

Directions for using tcpflow:

Download the Mac OS X version here:

<http://www2.entropy.ch/download/tcpflow-0.20.dmg.gz>

When you install, you do not see an actual application.

To run the test, quit all other apps that might be connecting to the
internet like your browser, ftp client.

Open the Terminal found in Applications->Utilities

Copy/paste in this command in the Terminal:

sudo /usr/local/bin/tcpflow -i en0 -c

If asked for your password, type in your user password.

Now try to send the email and watch the traffic in the window of the
Terminal. You should see what is failing.

Many users are shy about using the Terminal, but this is simple. Really it
is. :)

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
The Entourage Blog lists the EHP as one of the top five Microsoft Entourage
resources.
<http://blogs.msdn.com/entourage/>
 
M

marty McVet

Ok i tried terminal and this is what it said:

Last login: Sun Oct 15 07:59:32 on console
Welcome to Darwin!
martin-whitings-power-mac-g5:~ martinwhiting$ sudo
/usr/local/bin/tcpflow -i en0 -c
Password:
/usr/local/bin/tcpflow[344]: listening on en0
195.195.217.013.00025-192.168.002.002.49404: 220 cmw2kex02.rvc.ac.uk
Microsoft ESMTP MAIL Service, Version: 6.0.3790.1830 ready at Sun, 15
Oct 2006 10:32:14 +0100

192.168.002.002.49404-195.195.217.013.00025: EHLO [192.168.2.2]

195.195.217.013.00025-192.168.002.002.49404: 250-cmw2kex02.rvc.ac.uk
Hello [88.110.159.19]
250-TURN
250-SIZE 16777216
250-ETRN
250-PIPELINING
250-DSN
250-ENHANCEDSTATUSCODES
250-8bitmime
250-BINARYMIME
250-CHUNKING
250-VRFY
250-X-EXPS GSSAPI NTLM LOGIN
250-X-EXPS=LOGIN
250-AUTH GSSAPI NTLM LOGIN
250-AUTH=LOGIN
250-X-LINK2STATE
250-XEXCH50
250 OK


what does that mean? what should i do next???

thanks for your help.

martin
 
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