Items Deleted On Apple Mail Don't Delete Off Of Entourage

R

Robert F. Boggs

My apologies if this question has been asked before. I¹m new to the group
and have found it very useful so far.

We have some users who use Entourage at work, but use the Apple Mail client
at home. When they delete messages using the Apple Mail client at home,
they find that those messages are still in their inbox when they come into
work and look at Entourage.

Has anyone run into this before? We are using Exchange 2003 server and the
³deleted² messages also appear in the Inbox of the webmail client as well.
 
D

Diane Ross

My apologies if this question has been asked before. I¹m new to the group and
have found it very useful so far.

We have some users who use Entourage at work, but use the Apple Mail client at
home. When they delete messages using the Apple Mail client at home, they
find that those messages are still in their inbox when they come into work and
look at Entourage.

Has anyone run into this before? We are using Exchange 2003 server and the
³deleted² messages also appear in the Inbox of the webmail client as well.
Click to expand...


I¹m not familiar with Apple Mail, but in Entourage you can select to ³leave
mail on server². Look for a similar option in Mail and uncheck the option.
Do they have Mail set up as POP or IMAP? If it¹s IMAP then that¹s the
problem. Have them set up as a POP account.

--
Diane Ross, Microsoft Mac MVP
Entourage Help Page
<http://www.entourage.mvps.org/>
One of the top five MS Entourage resources listed on the Entourage Blog.
<http://blogs.msdn.com/entourage/>
 
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