Junk disposal

B

Brian Litchfield

The facility to dispose of junk mail after prescribed number of days does
not work. Also is it possible to send junk mail directly to trash?

Brian Litchfield
 
M

Mickey Stevens

The facility to dispose of junk mail after prescribed number of days does
not work.
Click to expand...

I'm sorry to hear that. I haven't tried using that feature in a while (the
one under Junk E-mail Protection), but I know it was working the last time I
tested it. Are these messages being moved the folder entitled "Junk E-mail"
with the red "no" sign icon in the Folder List? If they are being moved to
another folder you've created called "Junk", that feature won't work.
Also is it possible to send junk mail directly to trash?
Click to expand...

You can create a rule to do this. Go to Tools > Rules, and click "New" (you
may need to click the appropriate tab for your e-mail account beforehand).
Create a rule that looks like this:
* Execute actions if any criteria are met
IF Is junk e-mail
THEN Delete Message
ˆ Enabled

Click OK to save the rule. Now incoming junk mail messages will be moved to
the Deleted Items folder.
 
A

Adam Bailey

Brian Litchfield said:
The facility to dispose of junk mail after prescribed number of days does
not work.
Click to expand...

Are you using a Schedule (Tools > Schedules)? You can set Entourage to
Delete Mail from the Junk E-Mail folder older than a select period of days.
This is also how old messages are deleted from the Deleted Items folder.
 
B

Barry Wainwright

Brian Litchfield said:
The facility to dispose of junk mail after prescribed number of days does
not work. Also is it possible to send junk mail directly to trash?

Brian Litchfield
Click to expand...

I think the routine only runs when you exit entourage - not sure about
that now, but it's certainly how it used to work.
 
Top