Junk Mail Filter

A

alimcg

I have already posted this question but can't seem to view it...?
Anyway I am having troubles with Entourage 2004 for Mac's junk mail
filter. I have it set to the exclusive setting which should only accept
mail from my addressbook. When i first put the setting on it worked for
a while but now it tends to let in 10/20 junkmail messages a day from
quite obvious spam senders. Does anyone know how to fix this? could
there be a bug of some kind?
 
B

Barry Wainwright

I have already posted this question but can't seem to view it...?
Anyway I am having troubles with Entourage 2004 for Mac's junk mail
filter. I have it set to the exclusive setting which should only accept
mail from my addressbook. When i first put the setting on it worked for
a while but now it tends to let in 10/20 junkmail messages a day from
quite obvious spam senders. Does anyone know how to fix this? could
there be a bug of some kind?
Click to expand...

It is a problem reported by a small number of users.

First, check that your rules are not affecting the results of the JMF -
disable all rules for a while and see if the junk is still getting through.

Then, MS released a new version of the JMF for v2004 yesterday - run the
'Microsoft Autoupdate' application (in your applications folder) to update
the JMF.

I hope this solves the problem for you.
 
A

alimcg

I downloaded the only thing that my updater found which was the service
pack for Office.. I have done that, restarted with the JMF turned off
and started up again and turned the JMF on to exclusive but i have just
had a junk mail message delivered to my inbox so the problem hasn't
been fixed.. Any other ideas?/or is there a specifc JMF update i should
be downloading, and if so where do i get it/find it?
 
A

Allen Watson

I downloaded the only thing that my updater found which was the service
pack for Office.. I have done that, restarted with the JMF turned off
and started up again and turned the JMF on to exclusive but i have just
had a junk mail message delivered to my inbox so the problem hasn't
been fixed.. Any other ideas?/or is there a specifc JMF update i should
be downloading, and if so where do i get it/find it?
Click to expand...

Try viewing the source of the junk mail. You may find that it is
actually sent claiming to be from you, or someone you know, using a
"good" e-mail address but an invalid display name. If so:

One way to eliminate mail falsely claiming to be from yourself is to
add a special header to each of your accounts, in the Options tab. Call
the header "x-isme" or some such, with your name as the value. This
header will do nothing when you send messages or others receive them.
But, you can now set up a rule with criteria:

From is me
Specific Header "x-isme" does not exist

Action: Move to Junk folder and mark as junk
 
S

Steve S

Just for the record, I've followed these suggestions (including the update)
and am still having this problem.
 
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